Cage Supervisor

Lake Mac Casino Resort & Racetrack; Ogallala (NE); On-site; USD 42,000 - 62,000; Full time

Job summary

Lake Mac Casino Resort & Racetrack in Ogallala, Nebraska is seeking a Cage Supervisor to oversee shift operations on the casino cage, ensuring precise transactions and friendly guest service. This role offers the opportunity to mentor a team while maintaining secure and efficient financial operations.

You will lead cage cashiers, manage cash flow, balance counts, ensure compliance with gaming standards, and foster a welcoming, guest-focused environment.

Qualifications

• Experience in casino cage, banking, high-volume cash handling.
• Prior supervisory or lead experience preferred.
• Strong math skills and attention to detail.
• Familiarity with gaming compliance or willingness to learn.
• Ability to obtain state gaming license.
• Excellent communication and problem-solving in a fast-paced setting.
• Flexibility to work varied shifts.

Responsibilities

• Supervise cage cashiers during shifts with coaching and support.
• Oversee cash handling and chip transactions per procedures.
• Reconcile cage inventory and balance counts at shift start and end.
• Maintain compliance with gaming regulations and reporting.
• Resolve guest and staff questions to create positive experiences.
• Monitor security of funds and documents; report discrepancies.
• Schedule and delegate duties to staff across peak and off-peak periods.
• Collaborate with other departments to support operations.

Skills

Cash handling

Team leadership

Math skills

Communication

Problem solving

Job description

$1000 hiring bonus! Step into a leadership role where accuracy, hospitality, and teamwork come together on the gaming floor. As a Cage Supervisor, you will oversee the shift operations of the casino cage, ensuring that every transaction is handled with precision and that guests and staff alike experience smooth, friendly service. This is an excellent opportunity for someone who enjoys mentoring a team while keeping financial operations running securely and efficiently.

About the Role

You will manage the flow of cash, chips, and related instruments through the cage, balancing the need for tight controls with warm, guest-focused service. Working closely with cashiers, floor staff, and management, you will set the tone for a dependable and welcoming environment. We are looking for someone who sees supervision as an opportunity to build confidence in others and to model the standards that keep our operation trustworthy.

Key Responsibilities

• Supervise cage cashiers during assigned shifts, providing coaching, feedback, and support to help the team succeed.
• Oversee cash handling and chip transactions in accordance with established procedures.
• Reconcile cage inventory, verify counts, and ensure accurate balancing at the start and end of each shift.
• Maintain compliance with gaming regulations, internal controls, and reporting requirements, including currency transaction documentation.
• Resolve guest and staff questions promptly, turning routine interactions into positive experiences.
• Monitor the security of funds and documents, reporting discrepancies and addressing issues as they arise.
• Schedule and delegate duties to keep the cage staffed appropriately during peak and quiet periods.
• Collaborate with other departments to support seamless casino and racetrack operations.

Qualifications

The ideal candidate brings a strong foundation in cash handling along with the people skills to lead a team under pressure. We encourage applicants who are ready to grow and who take pride in doing careful, reliable work.

• Previous experience in a casino cage, banking, high-volume cash handling, or a related environment.
• Prior supervisory or lead experience preferred, with the ability to motivate and develop staff.
• Strong math skills and attention to detail, with a commitment to accuracy in every transaction.
• Familiarity with gaming compliance and reporting standards, or the willingness to learn them quickly.
• Ability to obtain and maintain any required state gaming license.
• Excellent communication and problem-solving skills in a fast-paced, guest-facing setting.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

About Us

Lake Mac Casino Resort & Racetrack is a gaming and entertainment destination located in Ogallala, Nebraska. We combine casino gaming, live racing, and resort hospitality to offer guests an engaging getaway in western Nebraska. Our team takes pride in delivering friendly, dependable service in a lively environment, and we value the people who make every visit memorable. Joining our staff means becoming part of a growing operation that supports its employees and welcomes guests from across the region.