Cage Operations Supervisor – Cash & ATM Services

Kewadin-Casino; Manistique (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Kewadin Casino seeks a Vault/Cage Supervisor to oversee cage operations under the Cage Director/Manager, ensuring asset protection and accurate cash handling. You will supervise cage cashiers, manage staffing, and report promptly.

Maintain ATM/kiosk devices and provide customer service while complying with regulations. Qualifications include a high school diploma, 1 year as a Cage Cashier or equivalent, with 2 years preferred, and ability to obtain a background check.

Qualifications

• Education: High School Diploma or G.E.D. required.
• Experience: Minimum of 1 year of experience as a Cage Cashier, Count Team, Bank Teller or equivalent cash handling experience required; 2 years of experience preferred.
• Certification/License: Must undergo a Criminal background investigation done under the rules of the National Indian Gaming Commission.
• Knowledge/Skills/Abilities: Knowledge of word processing and spreadsheet and data base software required.
• Knowledge/Skills/Abilities: Knowledge of the repair and maintenance and balancing of electronic equipment, i.e. kiosks, ATM's, counters, money counters, required.
• Knowledge/Skills/Abilities: Knowledge of Title 31 Tax reporting requirements preferred.
• Knowledge/Skills/Abilities: Knowledge of currency and coin handling experience required.
• Knowledge/Skills/Abilities: Must be able to write grammatically correct business correspondence and emails.
• Knowledge/Skills/Abilities: Must be able to provide staff direction and resolve daily issues.
• Knowledge/Skills/Abilities: Previous supervisor skills preferred.
• Knowledge/Skills/Abilities: Must have problem solving skills.
• Knowledge/Skills/Abilities: Must be able to work extended hours when needed.
• Knowledge/Skills/Abilities: Must be flexible and available to work various shifts, including nights, weekends and holidays.
• Knowledge/Skills/Abilities: Must maintain confidentiality.
• Knowledge/Skills/Abilities: Native American preferred.

Responsibilities

• Oversee cage operations and supervise cage cashiers and staff cage areas.
• Ensure integrity of financial data produced by team members on shift.
• Assist with funds assessment and distribution to property areas.
• Maintain adequate staffing by training, scheduling and covering vacations.
• Provide leadership and guidance for real-time decision making by staff.

Skills

Word processing

Spreadsheets

Database software

Currency handling

Coin handling

Kiosk/ATM maintenance

Staff supervision

Problem solving

Shift flexibility

Confidentiality

Education

High School Diploma or G.E.D.

Job description

Kewadin Casino seeks a Vault/Cage Supervisor to oversee cage operations under the Cage Director/Manager, ensuring asset protection and accurate cash handling. You will supervise cage cashiers, manage staffing, and report promptly.

Maintain ATM/kiosk devices and provide customer service while complying with regulations. Qualifications include a high school diploma, 1 year as a Cage Cashier or equivalent, with 2 years preferred, and ability to obtain a background check.