Cage Main Banker - Wendover

Maverick Gaming LLC; West Wendover (NV); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Vision, and Dental insurance

401k plan

Flexible schedules

Paid Time Off

Employee meal discount program

Education Reimbursement up to $5,250 annually

Job summary

Maverick Gaming LLC in West Wendover is looking for a Cage Main Banker who will provide excellent customer service in chip and check cashing operations. The ideal candidate has a strong background in cash handling and customer service.

In this role, you will be responsible for accurate cash transactions, maintaining security protocols, and ensuring a pleasant environment for guests. Benefits include medical insurance and paid time off.

Qualifications

• Previous experience with cash handling and customer service.
• Ability to obtain and maintain a State of Nevada Gaming Card.
• Strong communication skills and a pleasant appearance.

Responsibilities

• Provide customer service through chip cashing and check cashing.
• Maintain security of the cage keys.
• Document all transactions accurately.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Punctuality

Education

High School Diploma or equivalent

Tools

10-key

Office machines

Computer

Job description

At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.

Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun)

Cage Main Banker provides friendly, efficient, accurate customer service to guests and co-workers through the process of chip cashing, check cashing, and making simple exchanges. It is a fun job for a public-orientated individual and requires the ability to handle multiple tasks at any given point in a timely manner.

Responsibilities include but are not limited to:

• Greet customers in a timely manner with positive service skills.
• Issue money to floor or shift personnel according to internal control procedures.
• Cash checks, payroll and personal, according to internal control policies and Gambling Commission regulations.
• Redeem gaming chips from persons in exchange for currency or coin; receive checks and other cash equivalents (e.g. debit card, cash & win) from persons in exchange for currency or coin.
• Responsible for the proper completion of fills and credits to and from the gaming floor and slots jackpots and for signing and ensuring the accuracy on required forms.
• Maintain and control security of keys for cage.
• Maintain knowledge on marketing promotions.
• Document all transactions with accuracy
• Check cashing payroll and personal
• Chip/Coin usage purchases or redemptions
• Transactions computer entry
• Pit and poker fills credits and exchanges slot jackpots fill
• Marketing promotional knowledge
• Maintain customer and business confidentiality
• Title 31 training and retraining and compliance
• Safety awareness constant training and compliance
• Management of supplies and work area necessary to complete work
• Verbal and aesthetically pleasing communication skills
• Perform related and or other duties as required
• JDU Redemption Kiosk Knowledge (fills rollover)
• Keno Knowledge (cashing tickets)
• Cover shifts as needed
• Arcade Drop

Requirements

To be successful in this role, you should have previous experience and knowledge that includes:

• High School Diploma or equivalent experience.
• Previous experience with cash handling.
• Two years prior customer service experience, preferred.
• Previous 10-key, office machines, computer, internal radio usage, and phone usage experience preferred.
• Ability to obtain and maintain State of Nevada Gaming Card.
• Be 21 years of age and High School graduate or GED
• Ability to obtain and maintain State of Nevada Gaming Card.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness, and work with a minimum of supervision.
• Outgoing personality, positive attitude strong communication skills, and pleasant/clean appearance.
• Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding.
• Punctuality and regular and reliable attendance.
• Honesty and Integrity
• Accurate, efficient mathematical computation and cash-handling.
• Record-keeping or bookkeeping skills
• 10-key; office machines; computer/keyboard; internal radio usage; phone usage
• Title 31 Training
• Constant Safety Awareness Training (includes MSDS)

Team Members Will Enjoy:

• Paid Time Off
• Flexible schedules
• Medical, Vision, and Dental insurance
• Short-Term/Long-term Disability Insurance
• Education Reimbursement up to $5,250 annually
• 401k plan
• Employee meal discount program
• And more!

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that your employer have violated its E-Verify responsibilities, please contact DHS.

888-897-7781

E-Verify.gov