Cage Clerk

The Post Oak; Nevada (IA); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

401K

Advancement opportunities

Employee discounts

Diverse and respectful workplace

Job summary

Golden Nugget Lake Tahoe is seeking a Cage Clerk to assist guests with currency exchanges, ticket sales, and cash handling within the cage operations. The role emphasizes professional guest service and adherence to brand standards (KEEP).

Responsibilities include processing transactions, balancing banks, and reporting Title 31 activities, with a mandatory gaming license by the Nevada Gaming Control Board. Ability to work varied shifts and stand for long periods is required.

Qualifications

• Experience preferred but willing to train the right candidate.
• Must be able to stand for long periods and move around count room efficiently.
• Must be at least 21 years old and eligible for a gaming license.

Responsibilities

• Control and accounting of cage transactions (window, banks, chip bank, check bank).
• Deliver courteous, professional guest service in all interactions.
• Balance and issue impress bank to floor attendants and staff.
• Perform guest monetary transactions and report Title 31 activities.

Skills

Effective communication

Team player

Guest service

Tools

Money counter

Job description

Overview

A Cage Clerk is responsible for assisting customers in the exchange of U.S. currency for casino chips, credit chips, cash, foreign currency, Golden Nugget documents, negotiable instruments, and ambassadors of company good will. This role also sells gambling chips, tokens, or tickets to casino patrons, pay out jackpots and manages credit applications. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Control and accounting of transactions for the cage window, main bank, chip bank and check bank.
• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
• Responsible for the impress bank issued.
• Performs guest and in house monetary transactions.
• Balance and issue impress bank to Floor Attendants, Food and Beverage and Hotel employees.
• Report and log all Title 31 transactions.

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Computer input and 10-key experience preferred but not required. Previous experience in operating money counter helpful. The abilities above are typically acquired through related two months of on-the-job training or through related experience.
• Remain standing for majority of shift and to move around count room in an efficient manner.
• Maintain confidentiality.
• Exhibit conduct in accordance with all Gaming Control Board Regulations, Federal and State laws and regulations, and Golden Nugget Lake Tahoe policies and procedures.
• Push/pull a full slot bill validator drop cart with assistance.
• Work as a team.
• Effective communication skills
• Appropriate professional appearance and demeanor
• Must be available for various shifts including early morning, late nights, weekends, holidays, and long hours
• Team Player with a guest first attitude
• Minimum age of 21 years old

*PLEASE NOTE: THIS POSITION REQUIRES A GAMING LICENSE BY THE NEVADA GAMING CONTROL BOARD

Education and/or Experience

Experience preferred but will train willing individual.

Mathematical Skills

Basic math skills.

Language Skills

Must be able to speak and understand English.

Physical Demands

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constantly walking up to distances of 500 ft. during shift.
• Frequently stooping, reaching.

Work Environment

• Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

Pay Range

USD $16.00 - USD $17.00 /Hr.

Tipped Position

This position earns tips

Benefits

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

#GNLT

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