Cage Cashier Supervisor

006 Seminole Casino Immokalee; Immokalee (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Benefits package

Job summary

006 Seminole Casino Immokalee is seeking a Cash Operations Supervisor to oversee cashiering functions under the Cash Operations Manager. You will manage cage inventories, supervise staff, and ensure compliance with Tribal policies and procedures.

Responsibilities include addressing customer concerns, interviewing and training personnel, scheduling, and maintaining a safe, orderly work environment. Strong math, communication and paperwork skills are essential.

Qualifications

• Ability to read and write short memos.
• Strong communication and interpersonal skills.
• Ability to perform basic math and fractions.
• Ability to calculate interest, commissions and percentages.
• Excellent interpersonal skills.
• Proficiency with department specific computer programs.

Responsibilities

• Deals directly with customer concerns/complaints as required within jurisdiction.
• Ensures all regulatory requirements are followed.
• Interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Perform all other related and compatible duties as assigned.

Skills

Supervisory experience

Cash handling

Interpersonal skills

Regulatory compliance

Basic math and accounting

English literacy

Education

High school diploma or GED

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

SUMMARY

Under the direction of the Cash Operations Manager, the incumbent is responsible for the direct supervision of cashiering functions. Must adhere to the Seminole Tribe's Policies and Procedures. Manages cage inventory to include chip bank, main bank, check bank, front window and booth inventories.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Deals directly with customer concerns/complaints as required within jurisdiction.
• Ensures all regulatory requirements are followed.
• Interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Perform all other related and compatible duties as assigned.

QUALIFICATIONS

• Ability to read and write short memos.
• Must also have strong communication and interpersonal skills.
• Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals.
• Ability to calculate interest, commission, and percentages as it applies to job functions.
• Must have excellent interpersonal skills to effectively work with staff as well as patrons.
• Required to become proficient with department specific computer programs.

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required.
• One (1) to two (2) years of related experience or an equivalent combination of education and experience.
• Must also have one (1) year of cage, banking and/or cashiering experience, and one (1) year of supervisory experience.

LANGUAGE SKILLS

• Ability to read and understand all Seminole Tribe of Florida policies and procedures.
• Must be able to communicate effectively with guests, team members and management in English, specific to position duties and responsibilities.
• Must be able to complete standard Seminole Tribe of Florida forms and reports.

MATHEMATICAL SKILLS

• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.

WORK ENVIRONMENT

• While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift.
• Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side.
• Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception.
• Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens.
• Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs.
• Will regularly bend, stoop, kneel, and twist at the waist.
• May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.
• Will regularly be exposed to tobacco and other second hand smoke.
• May occasionally use de-escalation techniques to resolve customer conflict.
• Will be required to assist in customer evacuation in case of emergency.

CLOSING

• The Tribal Council gives preference in all of its employment practices to Native Americans.
• First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements.
• Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

DISCLAIMER

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Thank you for choosing us as your employer of choice!

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!