Cage Cashier Representative - Full Time

Grand Sierra Resort; Reno (NV); On-site; USD 36,000 - 54,000; Full time

Job summary

Grand Sierra Resort in Reno, NV is seeking a Cashier Cage Representative to perform varied cashier and guest reward functions in a pleasant, efficient, and honest manner.

The role requires handling transactions at the cage window and chip bank, maintaining accuracy, and complying with Nevada gaming regulations, GSR policies, and state and federal laws. Flexibility for shifts is expected; candidates must be 21+ and able to maintain a gaming license.

Qualifications

• 1 year of cash handling experience is required or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• 6 months of casino cage cashier experience is preferred.
• Must be able to maintain appropriate Gaming License.

Responsibilities

• Control and account for transactions for the cage window and chip bank.
• Exhibit conduct in accordance with Nevada Gaming Regulations and GSR policies and procedures, as well as all federal and state laws and regulations.
• Deliver positive, courteous, and professional guest service in all interactions.
• Perform guest and in house monetary transactions.
• Balance and issue bank to floor attendants, food and beverage, and hotel team members.
• Enter guest transactions into the company computer system accurately.
• Prepare paperwork, balance sheets, and documents per standards and internal controls.
• Transfer cash, chips, and checks between cage and departments.
• Adhere to department policies and internal controls to maintain cage integrity.
• Comply with Federal 31 Procedures.
• Demonstrate commitment to responsible gaming and discreetly notify managers of concerns.
• Display professional conduct, sound judgement, integrity, and strong work ethic.
• Any other duties as assigned within the scope of this position.

Skills

Cash handling

Communication

Math accuracy

Interpersonal skills

Attention to detail

Regulatory compliance

Teamwork

Flexibility

Age 21+

Education

1 year cash handling experience

Gaming License eligibility

Job description

Summary

The Cashier Cage Representative is responsible for performing varied cashier and guest reward functions in a pleasant, efficient, and honest manner.

Essential Duties and Responsibilities

• Responsible for controlling and accounting of transactions for the cage window and chip bank.
• Exhibit all conduct in accordance with Nevada Gaming Regulations and GSR policies and procedures, as well as all federal and state laws and regulations.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors, and fellow team members.
• Perform guest and in house monetary transactions.
• Balance and issue bank to floor attendants, food and beverage, and hotel team members.
• Enter guest transactions into the company computer system accurately.
• Prepare paperwork, balance sheets, and documents in accordance with our standards and procedures and within the guidelines of internal controls.
• Transfer cash, chips, and checks between cage and departments in an accurate and efficient manner.
• Strictly adhere to department policies and procedures in order to maintain integrity of the cage operation.
• Comply with Federal 31 Procedures.
• Demonstrate a commitment to ensuring reasonable gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Display professional conduct, sound judgement, the highest level of professional integrity, and strong work ethic.
• Any other duties as assigned within the scope of this position.

Knowledge, Skills, and Abilities

• Maintain excellent communication skills and interpersonal relations with guest, vendors, visitors, and GSR staff.
• Ability of complex reading, writing, math, and task completion skills is required.
• Must have the following skills: following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

Education and Experience

• 1 year of cash handling experience is required or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• 6 months of casino cage cashier experience is preferred.

Certificates and Licenses

• Must be able to maintain appropriate Gaming License.

Physical Demands

• While performing the duties of this job, the team member is constantly standing, bending over, frequently walking, crouching, and occasionally reaching overhead during the duration of their shift.
• Must be able to lift/carry 10lbs or less constantly.
• The team member will constantly have repetitive use of both feet and hands and require constant light and frequent firm/strong grasping motions. Finger dexterity of both hands will be constantly required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and moving objects.
• The noise level in the work environment is usually moderate but may be loud at times.
• Team Member may be exposed to dirt/dust, odor, and/or secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.