Cage Cashier (PT)

PENN Entertainment; Detroit (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join an exciting and fast-paced environment at a leading entertainment company where your contributions will help shape unforgettable experiences. In this dynamic role, you'll handle various monetary transactions and ensure compliance with gaming regulations while providing exceptional customer service. With a commitment to diversity and sustainability, this company values your career growth and offers a supportive atmosphere to help you thrive. If you're ready to be part of a team that believes in having fun while delivering top-notch service, this opportunity is perfect for you.

Qualifications

• Ability to read, write and communicate verbally in English.
• Understanding of state and federal regulations.

Responsibilities

• Process various monetary transactions with customers.
• Balance all paperwork associated with the department.
• Exhibit excellent customer service skills.

Skills

Good communication skills

Customer service skills

Confidentiality maintenance

Education

High school diploma or equivalent

Tools

Adding machine

Computer

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

WE LOVE OUR WORK.

This position processes transactions with customers related to chip transactions, check cashing, marker issuance/redemption, frontmoney/safekeeping issuance/redemption, coupon redemption, cash back redemption, and credit card advance issuance. It also handles any monetary transactions with all inter-departmental personnel. This is a fast-paced area requiring diversification in job responsibilities.

1. Issue and accept return of banks for all departments in the casino.
2. Exchange currency and coin for all departments.
3. Cash-out cocktail and valet employee tips.
4. Sell chips to gaming guests.
5. Redeem chips for gaming guests.
6. Redeem coupons for gaming guests.
7. Issue cage markers to gaming guests.
8. Redeem cage/pit markers for credit patrons.
9. Process personal checks for gaming guests.
10. Process cash advance checks for gaming guests.
11. Process cash back vouchers for gaming guests.
12. Process jackpot payouts for slot department.
13. Process all taxable documents for jackpots.
14. Process chips for table fills.
15. Process chips for table credits.
16. Adhere to Michigan Gaming Regulation requirements.
17. Secure and document all recordable transactions made with Company assets.
18. Balance all paperwork associated with the department.
19. Other job duties as assigned.
20. Conduct themselves in a professional manner at all times.
21. Exhibit excellent customer service skills.

BRING US YOUR BEST.

• Good communication skills.
• Understand and comply with state, federal, Company and departmental rules, regulations, policies, and procedures.
• Ability to read, write and communicate verbally in English.
• Ability to use adding machine, jet sort, and computers efficiently.
• Skills in establishing and maintaining effective working relationships with team members.
• Ability to maintain confidentiality of patron information.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting, and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer