Cage Cashier Part Time

Churchill Downs Incorporated; Sioux City (IA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Churchill Downs Incorporated is seeking a Cage Cashier for the Hard Rock Hotel & Casino Sioux City operation. The incumbent ensures transaction accuracy and compliance with Iowa Racing & Gaming Commission regulations, SOPs and internal controls while promoting the Rockstar Rewards program.

The role requires cash handling experience, basic math skills, clear communication with guests and team members, and familiarity with casino cage operations; duties include recording transactions,

Qualifications

• Experience with cash handling in a customer service capacity.
• Knowledge of casino cage operations is helpful, but not required.
• Ability to perform basic mathematical functions.
• Clear and effective communication with guests and team members, orally and in writing.

Responsibilities

• Maintain accountability over a cashier drawer.
• Ensure accurate recording and documentation of all transactions affecting cage accountability on an assigned shift.
• Cash checks, cashier checks, slot redemption tickets, chips and currency exchanges.
• Process transactions related to Table Games, Slot activity, and Sportsbook.
• Issue cash bags to non-gaming departments.
• Maintain cash and accountability of kiosk cash systems.
• Perform all duties in a confidential manner.
• Adhere to Title 31 compliance standards.
• Encourage customers to use Rockstar Rewards and explain benefits.
• Explain Rockstar Rewards promotions and qualification levels.
• Maintain Rockstar Rewards database and communicate promotions.

Skills

Cash handling

Casino cage operations

Basic math

Communication skills

Job description

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Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!

JOB SUMMARY

The incumbent in this position is responsible for ensuring the accuracy and appropriateness of transactions conducted for guests and team members in compliance with the Iowa Racing & Gaming Commission regulations, company standard operating procedures and internal controls. Promoting the Rockstar Rewards Card sign up and usage in a pleasant, efficient, and honest manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)

• Maintain accountability over a cashier drawer.
• Ensures accurate recording and documentation of all transactions affecting the cage accountability on an assigned shift.
• Cash checks, cashier checks, slot redemption tickets, chips and exchange currency and coins for customers and Team Members.
• Processes transactions related to Table Games, Slot activity, and Sportsbook.
• Issues cash bags to non-gaming departments.
• Maintains cash and accountability of kiosk cash systems.
• Perform all duties in a confidential manner.
• Is knowledgeable and adheres to Title 31 compliance standards.
• Encourage customers to use the Rockstar Rewards, which entails explaining how to use the card as well as the advantages of its use.
• Effectively explain complimentary structure of Rockstar Rewards and how to qualify for different levels of complimentary programs.
• Maintain database of Rockstar Rewards program.
• Help communicate all Rockstar Rewards promotions.
• Perform other related duties as may be assigned.

REQUIRED SKILLS AND ABILITIES

• Experience with cash handling in a customer service capacity.
• Knowledge of casino cage operations is helpful, but not required.
• Ability to perform basic mathematical functions. Thorough knowledge of gaming control regulations, which is typically acquired through a minimum of six months cashier or banking experience.
• Must be able to communicate clearly and effectively, orally and in written form, with guests and team members.

EDUCATION AND EXPERIENCE

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Be subject to varying levels of crowds, noise levels, and smoke, the severity of which depends upon customer volume.
• Bend, squat, reach and twist throughout specified shift.
• Remain standing for majority of shift and to move around casino cage in an efficient manner.
• Push/pull a drop cart as needed.
• Ability to use adding machines. Currency counters, Jetsort, personal computer and coin

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.