Cage Cashier & Guest Experience Specialist

Churchill Downs Incorporated; Florence (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Churchill Downs Incorporated is seeking a Cage Cashier/Player Services Rep at Turfway Park Racing & Gaming in Northern Kentucky. You will handle ticket and chip redemption, perform check cashing and cash advance transactions, and help ensure guests have a smooth, enjoyable gaming experience.

The role requires a High School Diploma or equivalent, prior cashiering or banking exposure is preferred, and the ability to obtain the required license.

Qualifications

• High School Diploma or equivalent required.
• 6 months cashiering or banking experience preferred.
• Must be able to obtain license to work at facility from regulatory body.

Responsibilities

• Cashing customers out, giving correct change, and answering questions politely.
• Count and record funds, make exchanges, ensure a favorable guest experience.
• Keep cash drawer balanced and coordinate with vault exchanges.
• Verify and document identification for check/cash transactions.
• Complete CTRs, W2Gs, and MTLs.
• Maintain customer relations and ensure safety of staff and guests.
• Fill‑in as Main Banker when necessary.
• Other duties as assigned.

Skills

Cashier experience

Customer service

Attention to detail

Education

High School Diploma

Job description

Churchill Downs Incorporated is seeking a Cage Cashier/Player Services Rep at Turfway Park Racing & Gaming in Northern Kentucky. You will handle ticket and chip redemption, perform check cashing and cash advance transactions, and help ensure guests have a smooth, enjoyable gaming experience.

The role requires a High School Diploma or equivalent, prior cashiering or banking exposure is preferred, and the ability to obtain the required license.