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Cage Cashier- GRAVEYARD

Chinook Winds Casino Resort

Lincoln City (OR)

On-site

USD 30,000 - 40,000

Full time

3 days ago
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Job summary

A leading casino resort is seeking a Cage Cashier for the graveyard shift in Lincoln City, OR. This role involves handling cash processing, ensuring accuracy, providing excellent guest service, and maintaining the confidentiality of transactions. The ideal candidate will have a high school diploma, experience in cash handling, and a passion for guest interaction in a fast-paced gaming environment.

Benefits

Employee Discounts
Health Insurance
Retirement Plan

Qualifications

  • 2 years cash handling experience preferred
  • 1 year guest service experience in high-volume setting required
  • Siletz Tribal Gaming License required

Responsibilities

  • Maintain assigned bank funds while protecting company assets
  • Provide exemplary guest service and accurate information
  • Cashes jackpot tickets and performs money transactions

Skills

Communication Skills
Guest Service
Enthusiasm
Interpersonal Skills

Education

High school diploma or GED

Tools

Microsoft Office
10-key experience

Job description

Join to apply for the Cage Cashier- GRAVEYARD role at Chinook Winds Casino Resort

6 days ago Be among the first 25 applicants

Join to apply for the Cage Cashier- GRAVEYARD role at Chinook Winds Casino Resort

Position Summary

Responsible for the cash processing needs for Chinook Winds Gaming, following strict procedures to ensure Chinook Winds assets are protected. The Cage/Player Services cashier is responsible for providing exemplary guest service by greeting guests and providing accurate information on club amenities, current promotions, and general property information.

Description

Position Summary

Responsible for the cash processing needs for Chinook Winds Gaming, following strict procedures to ensure Chinook Winds assets are protected. The Cage/Player Services cashier is responsible for providing exemplary guest service by greeting guests and providing accurate information on club amenities, current promotions, and general property information.

Essential Functions

  • Responsible for maintaining assigned bank funds while protecting company assets.
  • Performs all duties in accordance with Chinook Winds Casino Resort strict policies and procedures.
  • Performs all duties in accordance with Chinook Winds Casino Resort guest service standards.
  • Notify Supervisor of guest complaints and concerns.
  • Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
  • Cashes jackpot tickets
  • Cuts and counts Casino Chips for redemption.
  • Performs money transactions for checks, cash advances on a credit card and point redemption vouchers.
  • Complies with rules and regulations pertaining to Title 31 of the Bank Secrecy Act through compliance software.
  • Participates in Slot Drop as a runner.
  • Researched and resolve balancing discrepancies.
  • Issuance of Winner Circle cards.
  • Provide information on benefits of club and tier amenities.
  • Accurate group coding of promotions and events.
  • Performs redemptions.
  • Answering phones and call back lists.
  • Accesses the player tracking system and makes edits to the system as necessary.
  • Queries the player tracking database for specific Marketing/gaming information including guest demographics, comments, and needs.
  • Understands and operates the player tracking systems (database) and other related computer systems.
  • Participate in the implementation of promotions.
  • Maintains a working knowledge of Chinook Winds Casino Resort events, promotions, and services.
  • Accesses the player tracking system and makes edits to the system as necessary.
  • Provides input or recommendations for improvements and changes in processes or services.
  • Completes all required paperwork as it applies to job function.
  • All other duties as assigned.

Requirements

Competency Statements

Communication Skills- Ability To Communicate Effectively With Others Verbally.

Guest Oriented- Ability to take care of the guests’ needs while following company procedures.

Enthusiastic- Ability to bring positive energy to the performance of a task.

Interpersonal - Ability to get along well with a variety of personalities and individuals.

Education

High school diploma or GED.

Experience

Two years of cash handling experience preferred.

One year of guest service experience in a high-volume setting.

Computer Skills

Microsoft Office beginner level including Word, Excel, and Outlook.

Knowledge of Excel.

10-key experience.

Certificates & Licenses

Siletz Tribal Gaming License.

Must be able to pass the Title 31 testing.

Other Requirements

Must have outstanding people skills.

Physical Demands

  • Stand Constantly
  • Walk Frequently
  • Sit Occasionally
  • Handling/Fingering Constantly
  • Reach Outward Constantly
  • Reach Above Shoulder Occasionally
  • Climb Not Applicable
  • Crawl Occasionally
  • Squat or Kneel Occasionally
  • Bend Frequently

Lift/Carry

  • 10 lbs or less Frequently
  • 11-20 lbs Frequently
  • 21-50 lbs Occasionally
  • 51-100 lbs Occasionally
  • Over 100 lbs Not Applicable

Push/Pull

  • 12 lbs or less Frequently
  • 13-25 lbs Occasionally
  • 26-40 lbs Occasionally
  • 41-100 lbs Occasionally

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Work Environment

Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Gambling Facilities and Casinos

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