Cage Cashier - Full Time (Flamingo LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading entertainment company as a cage cashier, where you'll play a crucial role in providing exceptional customer service and managing financial transactions. This position requires attention to detail, strong organizational skills, and the ability to work in a fast-paced environment. You'll be responsible for handling cash exchanges, assisting customers with credit lines, and ensuring compliance with gaming regulations. If you have a passion for customer service and thrive in a lively atmosphere, this role offers a fantastic opportunity to grow in the exciting world of gaming and entertainment.

Qualifications

• Must be 21 years or older with a high school diploma.
• Strong organizational and customer service skills required.

Responsibilities

• Handle customer exchanges for chips and cash accurately.
• Ensure excellent guest service and protect company assets.

Skills

Customer Service Skills

Organizational Abilities

Manual Dexterity

Communication Skills

Education

High School Diploma or Equivalent

Tools

PC Computers

10 Key Adding Machine

Fax Machine

Photocopy Machine

Job description

JOB SUMMARY:

The cage cashier is responsible for protecting company assets, adhering to company and departmental policies/procedures to include gaming regulations. Adhere to and practice customer service standards. Accurately handles customer exchanges for chips/cash equivalents for cash, cash checks within established procedures, exchange foreign currency, and all other associated cage functions. Assists customers in establishing credit lines, communicates with appropriate personnel concerning customer credit information. Handles pit fill/credits with ease, and cooperates with team members within the department, as well as with other departments. Must be able to execute all cage cashier functions to include but not limited to:

• Cage Marker issuance/redemption
• Front Money Deposits/Withdrawals
• AF/Discounts
• Title 31
• R/S ticket redemptions
• Answer telephones
• Travelers checks
• Issue Total Rewards cards
• Wire transfers
• Casino Credit Applications
• Self-Redemption units
• Chip redemptions
• Check Cashing
• Credit Card Cash Advance
• Coupon redemption
• Fast Cash redemption
• Numerous bank accountabilities
• Foreign currency
• Foreign chips

ESSENTIAL JOB FUNCTIONS:

• Ensure excellent guest service.
• Always present oneself as a credit to the department.
• Meet attendance guidelines of the job and adhere to the departmental and company guidelines.
• Protect company assets.
• Provide assistance to other departments.
• Must be able to stand for long extended periods of time.
• Must be able to lift up to 35 pounds.
• Must be able to push/pull heavy carts on the casino floor.
• Must be able to bend, reach, kneel, twist, and grip items while working at assigned area.
• Must have manual dexterity and coordination to operate office equipment to include but not limited to: 10 key adding machine, PC computers, fax machine, photocopy machine.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.
• Must be able to work in moderate to loud noise conditions.

QUALIFICATIONS:

• Must be 21 years of age or older.
• High school graduate or equivalent with computer experience necessary for data entry.
• Organizational abilities necessary for completion of tasks in timely manner.
• Excellent customer service skills essential in dealing with personnel and customer base.
• Emphasis on well-groomed appearance to ensure and promote a positive image.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload,