CAGE CASHIER - CAGE OPERATIONS

003 Seminole Hard Rock Tampa; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Seminole Hard Rock Tampa seeks a Cage Cashier to manage and balance cage window transactions, ensuring accuracy and integrity in high-volume cash handling. You will process cash, checks, chips, and tickets while maintaining guest service excellence and strict adherence to internal controls.

Applicants should have a high school diploma and prior money-handling experience, with the ability to work flexible schedules in a fast-paced casino environment.

Qualifications

• High School Diploma or equivalent and 6–12 months of high-volume money handling or cashiering experience, preferably in casino or banking.
• Strong cash handling and counting skills.
• Proficient basic math skills with ten-key.
• Excellent interpersonal and team-building skills.

Responsibilities

• Control and account for transactions for the cage windows.
• Handle high-volume cash and non-cash transactions with accuracy and integrity.
• Process credit/debit card advancements and cash personal checks.
• Balance cash drawer at end of shift and record transactions in the computer system.
• Exchange currency, chips and tickets; transfer cash between cages/departments as needed.

Skills

Cash handling

Math skills

Interpersonal skills

Teamwork

Flexibility

Detail oriented

Fast-paced

Education

High School Diploma

Tools

Company computer system

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The Cage Cashier is responsible for controlling and accounting of transactions for the cage windows. The Cage Cashier performs transactions with high volume cash and non-cash transactions for our guests in a friendly, courteous, accurate, and timely manner.

Essential duties include, but are not limited to:

• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Provide legendary guest service with respect, passion and dedication.
• Process Credit and Debit card advancements for guest.
• Cash personal checks.
• Exchange cash, chips and tickets at the cage window.
• Process all transaction accurately and with integrity.
• Exchange foreign currency.
• Balance cash drawer at the end of each shift.
• Enter patron transactions into the company computer system accurately.
• Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P's), and within the guidelines of Internal Controls.
• Signs all documents legibly and in accordance with S&P's.
• Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation.
• Apply accurate transaction and balancing practices.
• Responsible for the impress bank issued.
• Perform guest and in house monetary transactions.
• Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.
• Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation.
• Apply accurate transaction and balancing practices.
• Comply with Federal Title 31 procedures.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Promote positive public/team member relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility
• Performs all other duties as assigned.

Qualifications

• High School Diploma or equivalent required as well as a minimum of six (6) months to one (1) year of high-volume money handling or cashiering experience; ideally in the casino or banking industry.
• Strong cash handling and counting skills.
• Must have proficient basic math skills with ten key experience.
• Excellent interpersonal and team building skills.
• Ability to work flexible schedules, including nights, weekends and holidays.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Ability to develop knowledge of computer systems, both company and vendor provided, to a proficient level.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.
• Must be able to work in a very fast paced environment while adhering to strict guidelines and controls.
• Must be detail oriented.

Work Environment

Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Disclaimer

Disclaimer. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Company Culture

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!