Cage Cashier

del Lago Resort & Casino; Village of Waterloo (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the Finger Lakes region is hiring for the role of Cage Cashier. This position involves performing monetary transactions while ensuring compliance with all regulations. Candidates should have a positive attitude and excellent customer service skills. Previous experience in banking or guest services is preferred, but training will be provided. Join a vibrant team at del Lago Resort & Casino, where hospitality meets opportunity!

Qualifications

• Must have a friendly demeanor and communicate well with the public.
• Banking and guest service experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Perform monetary transactions and adhere to internal controls and regulations.
• Provide excellent customer service and assist guests.
• Maintain all financial accountability and reporting.

Skills

Communication

Attention to detail

Customer Service

Education

High school diploma or GED

Job description

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Title: Cage Cashier

Requisition ID#: 618

Location:

Waterloo, NY, US, 13165

Property: Del Lago Resort & Casino

Pay Range: $23.94 - $26.60

JOIN OUR TEAM

With gaming, hotel, retail and restaurant positions, you can always find what you’re looking for at del Lago. Previous casino-industry experience is not required, but a friendly, positive attitude is. We’ll provide all the training you’ll need to succeed in your job and grow in your career. Whether it’s the fun of the slots or the excitement you only find at the best gaming tables, del Lago will bring the action you’re looking for. Our luxurious 205 room hotel with beds more comfy than home, services that make everyone feel like a high roller and spa treatments to soothe and rejuvenate. Wherever you’re coming from, however long you plan to stay, there’s only one destination in the Finger Lakes region that gives you everything you expect, and then some. Join a winning team today at del Lago Resort & Casino

Position Summary

The Cage Cashier performs all monetary transactions presented, adhering to all department and company policies, procedures, internal controls, and government regulations. Safeguards company assets and prepares all necessary internal paperwork. Responsible to provide a level of service which is gracious, kind, and warm creating an exciting environment and World Class Service by delivering Old-World Hospitality and Charm with our guests. Comply and follow with strict adherence to Internal Control Policies and Procedures, state regulations, Bank Securities Act, Title 31 Rules and Regulations, and the company’s Responsible Gaming Plan.

General Accountabilities

The following statements are intended as general illustrations of the work in this class and are not all- inclusive:

• Responsible for performing verifications on loose and bundled money, coin transactions and check cashing
• Processes jackpots check cashing, redeems valid gaming vouchers received from patrons for an equivalent amount of cash and redeems chips for cash. Other transaction types may occur
• Safeguards company assets and adhere to all cage policies and procedures to include Responsible Gaming and Title 31
• Maintains and is held accountable for all funds entrusted to him/her on an assigned shift
• Responsible for creating teamwork by helping co-workers with essential function
• Required to balance all money transactions and paperwork.
• Required to meet all attendance guidelines of the job and adheres to regulatory, departmental and company policies
• Adhere to all company policies and procedures to include strict adherence to attendance and appearance guidelines as well as confidentially regarding player information
• Required to handle guest financial transactions
• Required to be alert for fraud, forged/counterfeit currency and/or vouchers or chips
• Balances all funds under his/her responsibility and prepare reconciliation reports accordingly
• Ensures at all times that the cash inventory is well secure
• Issues free slot play, up to authorized limit, and food coupons to guests
• Responsible for conducting themselves in a gracious, kind, and warm manner that creates a sense of fondness, as well as professional, courteous, and responsive manner, which reflects positively on the company and its core values
• Other duties as assigned
  
  

WORKING CONDITIONS

Must Have Ability To

• Communicate effectively with all levels of Team Members, guests, and outside contacts
• Required to work effectively in a fast-paced environment
• Required to move around all work areas effectively and efficiently
• Required to work long hours, including nights, weekends, and holidays
• Required to work for extended time seated as well as on your feet
  
  

Job Qualifications

High school diploma or GED. Banking and guest service experience preferred. Must have a friendly demeanor and be able to communicate well with the public. Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform required job duties. Must demonstrate positive/enthusiastic approach to all assignments. Attendance and punctuality are an essential function of the position. Must be clean, well-groomed, and have a professional appearance. Must have an optimistic outlook, proven track record of leading, inspiring, success in service excellence, attention to quality details, great communication skills and know how to deliver excitement.

Compliance Responsibilities

In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:

• Attend required training sessions offered by the casino
• Obtain required license(s)
• Perform the duties described in compliance with local laws and regulations
• Responsible for taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
• Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department
• Knowledge of the property’s programs to address problem gambling
• Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with gaming regulations and Internal Controls
• Responsible for taking the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management
• Reports any acts of wrongdoing on behalf of any Team Member that they have knowledge of
• del Lago provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
  
  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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Nearest Major Market: Syracuse

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Gambling Facilities and Casinos

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