Cage Cashier

Desert Diamond Casinos & Entertainment; Sahuarita (AZ); On-site; USD 34,000 - 52,000; Full time

Job summary

Desert Diamond Casinos & Entertainment is seeking a Cage Cashier to operate and manage cash transactions at the service window under supervision. The role emphasizes accurate cash handling, adherence to cash controls, and customer service in a casino environment.

Responsibilities include counting cash, making change, handling banks, payouts, and maintaining currency equipment. The position requires basic math skills, English proficiency, and the ability to work varied shifts in a casino setting.

Qualifications

• Knowledge of basic mathematics and cash handling.
• Ability to carry out math computations accurately.
• Familiarity with cage functions and cash operations.
• Proficient in reading, writing, and basic English.
• Experience with currency counting equipment and office machines.

Responsibilities

• Provides excellent guest service to internal and external customers, maintains team relations.
• Safeguards casino assets.
• Counts and verifies all cash/coin/chip transactions in the cage.
• Makes change for guests and exchanges coin/chip for cash.
• Issues banks, remakes banks, replenishes change for all departments.
• Performs fills for Table Games and pays out jackpots to electronic gaming devices.
• Services ATM and Kiosk machines, manages currency levels.
• Complies with federal cash reporting requirements and internal controls.
• Maintains confidentiality of casino operation data.
• Performs other duties as required.

Skills

Cash handling

Math proficiency

English communication

Cashier cage operations

Problem solving

Typing/10-key

Windows: Word/Excel

Education

High School Diploma or GED

Job description

Position Summary:
Under direct supervision of the Cage Supervisor, operates and performs cash and currency transactions for Casino customers at a service window.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

• Provides excellent guest service to internal and external customers, maintains excellent team member relations
• Safeguards casino assets
• Counts and verifies all cash/coin/chip transactions in the cage
• Makes change for guests and exchanges coin/chip for cash
• Issues banks, remakes banks, replenishes change for all departments
• Performs fills for Table Games and pays out jackpots to electronic gaming devices
• Services ATM and Kiosk machines to include adding or decreasing currency
• Complies with federal cash reporting requirements
• Maintains accurate cage cash transmittal forms
• Reports currency counting equipment problems
• Performs all duties, responsibilities, and requirements such as redemption, vault/main bank, check cashing, credit card transactions, cage exchanges, and payouts
• Complies with internal controls/policies and procedures as they pertain to this position
• Maintains confidentiality of all Casino operation data
• Contributes to a team effort and accomplishes related results as required
• Performs other duties as required

Job Requirements:

Minimum Qualifications:

Education and Experience
High School Diploma or GED plus one year experience as a cashier or bank teller. Candidate Must pass a basic Bank Teller/Money Handling test. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:

Knowledge, Abilities, Skills, and Certifications

• Knowledge and proficient in basic mathematics
• Ability to carry out mathematical computations
• Ability to become familiar with all cage functions
• Ability to communicate, read, and write clearly in basic English
• Ability to demonstrate outstanding guest service at all timesAbility to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team member at all levels
• Skill in cashier's cage operations and of applicable laws on cage operations
• Skill in problem solving and sound decision-making
• Skill in typing and 10-key operation
• Skill in operating business computers, currency/coin counting equipment, and office machines, including in a Windows environment, specifically Word, Excel

Physical Demands
While performing the duties of this job, the team member regularly is required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to sit and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.

Work Environment
Work is generally performed in the casino cage area with exposure to currency dust particles and a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may also be required.