Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits
Job Description
The Cage Cashier is responsible for providing superior service to both the internal and external guests, and for performing varied cashier functions in a pleasant, efficient, and honest manner.
Essential Duties & Responsibilities
- Quickly and accurately make change, cash checks, and process fills.
- Write receipts for payouts, and other documents.
- Input and access information on the computer.
- Greet patrons and offer efficient, timely customer service during all window transactions.
- Use current technology to obtain customer credit information, field incoming calls, and coordinate work with fellow employees.
- Maintain bank balance and keep work area clean and supplies stocked.
- Complete any required paperwork.
- Perform any additional duties as assigned by the shift supervisor.
- Customer facing transactions:
- Front-Money and Safekeeping transactions
- Currency exchange
- Check cashing
- Credit card cash advance
- Ticket-related transactions
- Required to complete all related documentation with accuracy.
- Balance specific assigned areas with accuracy.
- Adhere to Internal Controls and Standard Operating Procedures.
- Adhere to all AML/Title 31 regulations.
- Follow all company policies and procedures.
- Other duties as assigned.
Qualifications
High School diploma or equivalent required. Prior cashier or teller experience preferred. Good arithmetic skills preferred.
Skills
- Strong interpersonal skills
- Excellent oral and written communication skills
- Meticulous, organized and accurate
- Extreme confidentiality
- Familiarity with a variety of computer systems and applications
- Be flexible to work varying shifts and time schedules as needed
- Communicate effectively with all levels of employees and guests
- Manage multiple details and tasks concurrently in a changing environment
- Able to work effectively in a team environment
- Analyze and think about how possible solutions impact on the entire operation
Physical Demands
- Ability to stand and sit for extended periods of time.
- Ability to walk distances.
- Ability to lift 30 to 40 lbs.
- The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
- The Casino environment is hectic, fast‑paced and often crowded and noisy. May be exposed to casino‑related environmental factors including, but not limited to, excessive noise and constant exposure to the general public.