CAGE CASHIER

Hollywood Casino at Greektown; Detroit (MI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Day-one medical

401(k) matching

Annual bonus

Paid time off

Job summary

Hollywood Casino at Greektown in Detroit is seeking team members to support cash handling, chip transactions, and related casino operations. You will process currency exchanges, ticket redemptions, and ensure accurate balancing of daily transactions in a fast-paced environment.

We value customer service, integrity, and the ability to read, write, and communicate in English. Eligible candidates receive a competitive total rewards package starting with day-one benefits and opportunities for growth

Qualifications

• Ability to read, write and communicate verbally in English.
• Strong numerical attention and accuracy.
• Comfort working in a fast-paced casino environment.

Responsibilities

• Process transactions including currency exchanges for customers.
• Handle chip transactions, check cashing, and coupon redemption.
• Submit and balance daily paperwork and cash handling records.
• Issue cage markers, redeem casino credits and process jackpots as needed.
• Maintain professional conduct and deliver excellent customer service.

Skills

English fluency

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

• Specific benefits- such as day-one medical coverage, 401(k) matching, and annual performance bonus- may vary by position.
• Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

Processes transactions with customers related to chip transactions, check cashing, marker issuance/redemption, frontmoney/safekeeping issuance/redemption, coupon redemption, cash back redemption and Credit card advance issuance. This position also handles any monetary transactions with all inter-departmental personnel. This is a fast-paced area requiring diversification in job responsibilities.

Essential Functions - issue and accept return of banks for all departments in the casino. - Exchange currency and coin for all departments. - Cash-out cocktail and valet employee tips. - Sell chips to gaming guests - Redeem chips to gaming guests - Redeem coupons to gaming guests - issue cage markers to gaming guests - Redeem cage/pit markers for Credit patrons - Process personal checks for gaming guests - Process cash advance checks for gaming guests - Process cash back vouchers for gaming guests - Process jackpot payouts for slot department - Process all taxable documents for jackpots - Process chips for table fills - Process chips for table credits - Adhere to Michigan Gaming Regulation requirements. - Secure and document all recordable transactions made with Company assets. - Balance all paperwork associated with department. - Other job-duties as assigned. - Conduct themselves in a professional manner at all times. - Exhibit excellent customer service skills.

BRING US YOUR BEST.

• Good communication skills - Understand and comply with state, federal, Company and departmental rules, regulations, policies and procedures
• Ability to read, write and communicate verbally in English
• Ability to use adding machine, jet sort, and computers efficiently
• Skills in establishing and maintaining effective working relationships with team members
• Ability to maintain confidentiality of patron information

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer