Cage Cashier

Sycuan; California, El Cajon (MO, CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated guest service representative to join their vibrant community. This role involves providing exceptional service by assisting guests with various transactions, ensuring a smooth and enjoyable experience. The ideal candidate will have a background in guest service and cash handling, with strong communication skills and the ability to thrive in a fast-paced environment. Join a dynamic team dedicated to creating memorable experiences and be part of a community that values collaboration and excellence.

Qualifications

• 1 year of guest service and cash handling experience required.
• Strong communication skills and ability to work in a fast-paced environment.

Responsibilities

• Provide guest service and perform various transactions for guests.
• Maintain bank supply integrity and inspect for counterfeits.
• Provide administrative support and record transactions.

Skills

Guest service experience

Cash handling

Data entry

Effective communication

Mathematical calculations

Professionalism

Counterfeit recognition

Ability to work in a smoking environment

Education

High school diploma or equivalent

Tools

MS Word

Excel

Job description

Casino, 5485 Casino Way, El Cajon, California, United States of America Req #14975

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.

One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Job Purpose:

Provides guest service by performing a variety of transactions and exchange services to guests.

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

1. Provides guest service by greeting external guests in a friendly and courteous manner, providing change, scanning and redeeming slot machine tickets in the denominations requested by the guest, furnishing guests with game and promotional information, instruction and assistance, performing cash, chip, coin, voucher, promotional, coupon, and check cashing and cash advance transactions.
2. Maintains bank supply and integrity by inspecting monies, identifying coins, bills, and chips for counterfeits, contacting Security and Gaming Commission when counterfeits are found, balancing window inventory, preparing drops and buys, and preparing machine ticket redemption, coupons, check cashing/cash advance and balancing reports.
3. Provides administrative support by paying slot jackpots, recording transactions mandated by Title 31 in logbook and computer, and performing other duties as assigned by the supervisor.

Job Specifications:

Education and Experience:

1. Guest service experience
2. 1 year of cash handling experience
3. 1 year of guest service experience

Skills and Knowledge:

1. Ability to appear for work on time
2. Ability to perform data-entry into a PC
3. Ability to interact effectively with team members and guests
4. Ability to communicate effectively in the English language
5. Ability to read and write in the English language
6. Ability to maintain professionalism and composure
7. Ability to complete forms and documents
8. Ability to understand and follow verbal directives and written directions
9. Ability to accept constructive criticism
10. Ability to count cash and make change in a fast-paced environment
11. Ability to recognize counterfeit monies and chips
12. Ability to perform simple mathematical calculations
13. Ability to walk and stand for up to eight hours at a time
14. Ability to work in a smoking environment
15. Working knowledge of MS Word and Excel
16. 10-key by touch

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

Pay Type: Hourly

Casino, 5485 Casino Way, El Cajon, California, United States of America