Cage Cashier

Belle of Baton Rouge; Baton Rouge (LA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading casino as a Cage Cashier, responsible for handling cash transactions and ensuring excellent guest service. This entry-level role requires teamwork, communication skills, and a professional demeanor. Enjoy industry-leading pay and comprehensive health packages!

Benefits

Top industry pay

Tuition Reimbursement

401k with company match

Comprehensive health packages

Paid Time Off

Qualifications

• Excellent teamwork and interpersonal skills required.
• Professional demeanor with the ability to interact with guests.
• Gaming industry experience preferred.

Responsibilities

• Handle all money transactions for guests accurately.
• Build guest relations and provide outstanding service.
• Maintain cash drawer accuracy and perform exchanges with the vault.

Skills

Teamwork

Guest Service

Communication

Education

High school diploma or GED equivalent

Job description

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Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.

Looking For Perks? We’ve got you covered!

• Top industry pay
• Tuition Reimbursement
• 401k with company match
• Comprehensive health packages
• Paid Time Off
  
  
  

Cage Cashier

The Cage Cashier accurately and promptly handle all money transactions for guests. In addition to providing outstanding guest service to internal and external guests.

ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Redeem and sell chips to guests.
• Promptly cash guests out, give correct change, and answer guest questions in a courteous and professional manner.
• Appropriately use all related equipment and cash handling systems.
• Keep cash drawer balanced and imprest.
• Make exchanges with the vault.
• Verify and document personal identification information for appropriate transactions.
• Maintain monetary and paperwork accuracy and efficiency within department/property standards.
• Track and complete all government reporting.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.
  
  
  

Qualifications

• A high school diploma or GED equivalent is preferred.
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
• Gaming industry experience is preferred.
  
  
  

The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Gambling Facilities and Casinos

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