Cage Attendant (Eldorado Scioto Downs, Columbus, OH)

Caesars Entertainment; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Caesars Entertainment in Columbus, OH is hiring for a Vault/Cage Banker role on-site to handle cash operations, ticket drops, reconciliations, and cashiering tasks across casino departments. Candidates should have at least six months casino cage or banking experience, excellent communication skills, and the ability to greet guests while maintaining security and accuracy in all transactions.

Ability to obtain licensing and pass background checks is required, with flexible shifts including nights

Qualifications

• Minimum of six months casino cage or banking experience (Preferred).
• Excellent communication skills both written and oral.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Results oriented, hands-on professional with the ability to deal effectively and interact well with the customers and employees.

Responsibilities

• Controls unissued outlet banks and issues outlet banks to bank custodians.
• Completes required cage/club forms, paperwork and reports as needed or required.
• Receives in outlet banks and receipt bags from custodians and verifies cash proceeds.
• Exchanges currency, chips and miscellaneous cash items with both the casino cage and other casino departments or currency.
• Receives in slot and table drops from the count team and verifies entire drop for accuracy.
• Compiles required data for ticket redemption kiosks.
• Monitors all ticket redemption kiosks.
• Reconciles ticket redemption kiosk tickets, cash and coin.
• Replenishes cash and coin in ticket redemption kiosks.
• Completes full settlements on ticket redemption kiosks on a weekly and end of month basis.
• Handle fills and credits transactions with other casino departments.

Job description

Columbus, OH, United States (On-site)

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Responsible for ensuring that accounting activities at all Vault and Cage/Club locations are performed accurately and efficiently in accordance with all applicable laws, Ohio Lottery rules and regulations, Federal mandates, and Scioto Downs established policies, procedures and controls.

• Controls unissued outlet banks and issues outlet banks to bank custodians.
• Completes required cage/club forms, paperwork and reports as needed or required.
• Receives in outlet banks and receipt bags from custodians and verifies cash proceeds.
• Exchanges currency, chips and miscellaneous cash items with both the casino cage and other casino departments or currency.
• Receives in slot and table drops from the count team and verifies entire drop for accuracy.
• Compiles required data for ticket redemption kiosks.
• Monitors all ticket redemption kiosks.
• Reconciles ticket redemption kiosk tickets, cash and coin.
• Replenishes cash and coin in ticket redemption kiosks.
• Completes full settlements on ticket redemption kiosks on a weekly and end of month basis.
• Handle fills and credits transactions with other casino departments.
• Enroll new players after confirming guest does not have a current account.
• Check identification before all transactions including but not limited to opening a new account, changing a pin number, disclosing any information about the account to the guest.
• Safeguard the confidential nature of all departmental and company records.
• Greet guests by name after guest offers players club card and/or identification when approaching the club.
• Understand and communicate club rules, promotion rules, promotion details and on property issues to guests.
• Assist in executing promotions, special events, kiosk events, slot tournaments as needed. Handle club promotional give-a-ways.
• Responsible for counting & balancing cash drawer & making nightly deposit.
• The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Minimum of six months casino cage or banking experience (Preferred).
• Excellent communication skills both written and oral.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Results oriented, hands-on professional with the ability to deal effectively and interact well with the customers and employees.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

ADDITIONAL REQUIREMENTS

• Must be able to stand/walk/ sit for extended periods.
• May be exposed to working in a noisy, smoke/secondary smoke environment.
• Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation. Subject to pre-employment drug screening.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Ability to read and comprehend simple instructions, short correspondences, and memos. Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.
• Excellent customer service and building positive team spirit. Previous customer service experience preferred.
• Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees and others move through all areas of the casino; speak; hear; use hands to finger, handle or feel; reach with hands and arms.
• The employee may occasionally be required to sit.
• Occasionally climb heights and reach above shoulder level; continuously bend/stoop, squat, balance, kneel, lift and push/pull.
• Specific vision abilities required by this position include close and distance vision; color and depth perception; peripheral vision and ability to adjust focus.

TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.