Job Title: Cafe Worker
Req: 2026-0958
Location: VMC Main Campus
Department: Food Services, Patient and Non Patient
Shift: Day/Evening
Type: OC / PD
FTE: 0
Hours:
City State: Renton, WA
Category SEIU-Service
Salary Range: Min $23.56- Max $36.25/hrly. DOE
Job Description:
VALLEY MEDICAL CENTER
Food Management and Nutrition Services Department
The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.
Title: Cafe Worker
Job Overview: The primary focus of this position is to maintain high levels of guest satisfaction concerning all aspects of retail food service. This includes, but is not limited to: interaction with customers to obtain food orders; serving foods; replenishing supplies/foods at serving stations; produces quality beverages (lattes, etc.) for customers; using cash registers or calculators to prepare bill totals for food; and accepting of payment and making correct change for all food purchases.
Role: See job description for Service Partner for generic job description.
Area Of Assignment: Food Management and Nutrition Services (FMNS) Department
Hours Of Work: Varies depending on shift.
Responsible To: Retail Manager
Prerequisites:
- Must have current Washington State Food Handler's permit.
- High school diploma or GED certification preferred.
- Able to communicate effectively in English, both verbally and in writing.
- Able to work on weekends and holidays.
- Able to meet the professional appearance standards of the organization.
- One To Two Years Of Food Service Experience Preferred.
- Prior experience working as a Barista preferred.
- One year of experience in cash handling to include tending cash and balancing cash drawer preferred.
Qualifications:
- Demonstrates good interpersonal skills in a diverse population.
- Demonstrates ability to work independently.
- Able to communicate and work effectively with the physical and emotional developments of all age groups.
- Demonstrates experience in providing excellent customer service.
- Demonstrates basic knowledge of working a computer (for on-line training, etc.).
Unique Physical/Mental Demands, Environment, And Working Conditions:
- Must be able to push, pull, and lift loads of 50 pounds or more (i.e. able to wheel a cart, with loads weighing up to 250 pounds; CO2 canisters weighing 50 lbs; sanitation buckets weighing 20 lbs.).
- Transports various kinds of food service supplies and types of equipment within the area of assignment.
- Requires bending, lifting and the ability to work continuously on your feet. Able to move quickly through the department and/or facility in and around patients and other staff.
- Requires working with various cleaning/disinfectant solutions and chemicals.
- Requires corrected vision and hearing to normal range.
- Requires the ability to handle multiple demands simultaneously.
- Requires frequent changes and interruptions to respond to all requests.
- Requires independent problem-solving skills, compiling information and explanation of department procedures and services.
Performance Responsibilities: Generic Job Functions: See Generic Job Description for Service Support Partner
Unique Job Functions:
- Ability to use specialty equipment effectively for making product.
- Assist in day-to-day operations of the FMNS department, which may include relief coverage.
- Set up, break down, clean and sanitize all assigned work areas.
- Demonstrate courteous and cooperative behavior towards patients, visitors, co-workers and staff.
- Portions food accurately and has knowledge of content and complimentary garnish according to department standards.
- Maintains a safe and sanitary work environment according to department standards.
- Contributes to the department's image of professional food service and adds to the department's ability to provide quality food service by participating in marketing promotions.
- Cooperate and actively participate in flexing hours in the times of low census.
- Maintains responsibility for time management and best utilization of resources.
- Uses proper storage techniques according to department standards.
- Maintains temperature records in assigned work area.
- Completes jobs as assigned.
- Communicates customer feedback to the appropriate persons for follow-up and/or action.
- Produces quality beverages for the customers, such as coffee, lattes, cappuccino, and other espresso-based drinks and blended drinks.
- Interact with customers to obtain food orders, answer questions, and collect monies for purchases.
- Serve foods to customers.
- Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for take out.
- Replenish supplies/foods as needed at serving stations.
- Calculate total meal cost using cash registers or calculators, accept payment and make correct change.
- Responsible for keeping cash flow records accurately and up to date.
- Generate end of shift cash report with proper reconciliation.
- Actively participates in the training of new team members as well as on-going department in-servicing and education.
Job Qualifications:
- Performs other related job duties as required.
Qualifications:
- Demonstrates good interpersonal skills in a diverse population.
- Demonstrates ability to work independently.
- Able to communicate and work effectively with the physical and emotional developments of all age groups.
- Demonstrates experience in providing excellent customer service.
- Demonstrates basic knowledge of working a computer (for on-line training, etc.).