Cafe Team Member - Fast-Paced Guest Service

Dunkin' Donuts Incorporated; City of Olean (NY); On-site; USD 18,000 - 22,000; Full time

Job summary

Dunkin' Donuts Incorporated is seeking a Restaurant Team Member to assist in preparing food and beverages and delivering great guest service. You will maintain a clean, safe workspace and support efficient operations in a fast-paced environment.

The role emphasizes following brand standards, understanding the menu, and collaborating with team members to meet speed of service goals while ensuring guest satisfaction.

Qualifications

• Must be at least 18 years old.
• HS Diploma or GED preferred.

Responsibilities

• Follow brand standards, recipes, and systems.
• Prepare food and beverages.
• Assemble and package orders.
• Understand the menu, promotions, and answer guest questions.
• Maintain a clean and organized workstation.
• Clean equipment, service areas, and guest areas.
• Stock items at the workstation.
• Take orders at Drive Thru or Front Counter and handle payments (if applicable).
• Meet speed of service standards while delivering accurate orders.
• Serve and communicate with guests.
• Maintain a guest-focused culture in the restaurant.
• Communicate effectively with managers and coworkers.
• Organize and maintain stock room and refrigerated areas.

Skills

Teamwork

Guest service

Food prep

Cash handling

Education

High school diploma or GED

Job description

Dunkin' Donuts Incorporated is seeking a Restaurant Team Member to assist in preparing food and beverages and delivering great guest service. You will maintain a clean, safe workspace and support efficient operations in a fast-paced environment.

The role emphasizes following brand standards, understanding the menu, and collaborating with team members to meet speed of service goals while ensuring guest satisfaction.