Cafe Team Manager: Lead, Coach, and Delight Guests

Panera LLC; York (York County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus

Free meals

Career growth

Paid vacation

Benefits package

Job summary

Panera LLC in York, PA is seeking a Team Manager to lead a bakery-cafe shift, coach a diverse team, and ensure exceptional guest experiences. You will drive service quality, food safety, and operational excellence while embodying Panera's values of warmth and teamwork.

You will develop staff, manage performance, and support store goals through effective communication, scheduling, and problem solving. This role offers growth within a dynamic hospitality environment.

Qualifications

• Proven ability to lead and develop a fast-paced team.
• Experience coaching and motivating restaurant staff.
• Strong customer service mindset and guest focus.

Responsibilities

• Lead and develop team to deliver warm, efficient guest experiences.
• Coach and evaluate shifts, ensuring food safety and quality.
• Hire, onboard, and train new team members with ongoing feedback.
• Manage operations across food cost, drive-thru, and catering.
• Uphold Panera's standards for cleanliness, safety and guest delight.
• Foster a culture of warmth, belonging, and growth.

Skills

Leadership

Customer service

Team development

Communication

Job description

Panera LLC in York, PA is seeking a Team Manager to lead a bakery-cafe shift, coach a diverse team, and ensure exceptional guest experiences. You will drive service quality, food safety, and operational excellence while embodying Panera's values of warmth and teamwork.

You will develop staff, manage performance, and support store goals through effective communication, scheduling, and problem solving. This role offers growth within a dynamic hospitality environment.