Cafe Team Leader: Food Prep & Guest Experience

Sam's West, Inc.; Hoover (AL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education program

Employee discounts

Job summary

Sam's Club in Hoover, AL is seeking team members to prepare food according to specifications, maintain product knowledge, and assist members. You will leverage handheld devices to support operations, stock merchandise, and ensure quality and safety standards. A collaborative culture and opportunities for growth are highlighted.

The role emphasizes customer service, food safety, and efficient use of digital tools to enhance the shopping experience.

Qualifications

• Must be able to maintain up-to-date knowledge of product specifications for prepared foods.
• Ability to collaborate with cross functional teams and educate associates on tools and resources.
• Proficient with handheld technology to drive sales and assist customers.

Responsibilities

• Be a Team Member: maintain product knowledge and assist customers across areas.
• Be an Expert: prepare food per item specs and manage inventory and sanitation.
• Be a Techie: use digital tools to improve shopping experience and operations.
• Be an Owner: stock, rotate merchandise, ensure quality, and resolve member concerns.

Skills

Product knowledge

Cross-functional collaboration

Food safety awareness

Digital tools proficiency

Customer service

Tools

Handheld devices

Job description

Sam's Club in Hoover, AL is seeking team members to prepare food according to specifications, maintain product knowledge, and assist members. You will leverage handheld devices to support operations, stock merchandise, and ensure quality and safety standards. A collaborative culture and opportunities for growth are highlighted.

The role emphasizes customer service, food safety, and efficient use of digital tools to enhance the shopping experience.