Cafe Supervisor

Dunkin' Donuts; Woonsocket (RI); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Potential earning up to $20 per hour

TIPS!!

Free coffee, donuts, and an Employee/1

Opportunity for growth and advancement

Paid time off

Supplemental income opportunities

Management training program

Job summary

Dan’s Management Co. is hiring Senior Crew Captains to coach Dunkin Restaurant Team Members during shifts, uphold brand standards, deliver great guest service, and prepare the store for opening or end-of-day closure.

They set goals, assign tasks, and motivate others with timely feedback. Fluent English, 18+ years, a valid driver’s license, and availability nights, weekends, and holidays are required; the role offers growth opportunities, paid time off, and a range of benefits including medical,

Qualifications

• Fluent in English.
• Capable of counting money and making change.
• Must be a minimum of 18 years of age.
• Have a valid driver’s license, reliable transportation, and motor vehicle insurance.
• Nights, weekends, and holidays.
• Basic computer and writing skills.

Responsibilities

• Maintain a healthy, safe and secure environment by following and enforcing food safety, safety and sanitation guidelines and comply with all applicable State and Federal laws.
• Assist in the development of employees through training and mentoring.
• Assist in executing all in-restaurant marketing promotions and new product rollouts in a timely manner.
• Follow and maintain quality and guest service standards including drive-through times.
• Ensure guest satisfaction by providing superior customer service and prompt problem resolution to guest complaints.
• Manage inventory and order food and beverages, equipment and supplies as needed.

Skills

Fluent in English

Money handling

18+ years old

Driver's license

Nights weekends holidays

Basic computer skills

Job description

Perks of the job…

• Potential earning up to $20 per hour
• TIPS!! We have generous customers!
• Free coffee, donuts, and an Employee Meal during shift
• Opportunity for growth and advancement
• Paid time off
• Supplemental income opportunities
• Management training program

We offer great perks to employees, averaging 40 hours per week, that will keep you running back to work with Dan’s Management Co.

Full-time employees may qualify for medical, dental, vision, 401(k) matching, life insurance, discounted tuition, college savings 529 plans, mortgage program and more.

Mission Statement

To Get Everyone Up and Running With A Smile

Let us introduce ourselves…

Dan’s Management Co. has been a franchisee of Dunkin since 1974 with locations throughout Rhode Island and Connecticut. We have a reputation for outstanding leadership and expertise. Dan’s Management Co. is a leader in the industry and committed to People First, Personnel Development, Integrity, and Guest Satisfaction. Dan’s Management Company is one of the top

100 largest employers in Rhode Island, with over 1000 employees. Dan’s Management is always looking for great talent!

Job Description

Senior Crew Captains are generally responsible for coaching Dunkin Restaurant Team Members throughout their shift to execute operational Brand standards, deliver great guest service and prepare the store for opening and/or end of day closure. They set goals, provide job assignments, and motivate others providing timely feedback.

Essential Job Functions:

• Maintain a healthy, safe and secure environment by following and enforcing food safety, safety and sanitation guidelines and comply with all applicable State and Federal laws.
• Assist in the development of employees through training and mentoring.
• Assist in executing all in-restaurant marketing promotions and new product rollouts in a timely manner.
• Follow and maintain quality and guest service standards including drive-through times.
• Ensure guest satisfaction by providing superior customer service and prompt problem resolution to guest complaints.
• Manage inventory and order food and beverages, equipment and supplies as needed.
• Comply with all restaurant's brand and franchisee policies and procedures.
• Performs minor equipment repair & trouble shooting. Follow email protocols to notify the maintenance department of equipment malfunctions and/or potential problems.

Skills and Qualifications

• Fluent in English
• Capable of counting money and making change
• Must be a minimum of 18 years of age
• Have a valid driver's license, reliable transportation, and motor vehicle insurance.
• Nights, weekends, and holidays
• Basic computer and writing skills.

Dan’s Management is committed to fostering a diverse and inclusive employee community. As an Equal Opportunity Employer, Dan’s Management Co considers applicants for employment without regard to and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

You are applying for work with a franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc., or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Company Introduction

Dan’s Management Co. has been a franchisee of Dunkin since 1974 with locations throughout Rhode Island and Connecticut. We have a reputation for outstanding leadership and expertise. Dan’s Management Co. is a leader in the industry and committed to People First, Personnel Development, Integrity and Guest Satisfaction. Dan's Management Company is one of the top 100 largest employers in Rhode Island, with over 1000 employees. Four decades later we are still positioned for more growth. Dan's Management is always looking for great talent!
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