Cafe Supervisor

Urban Air Adventure Parks; Fort Worth (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A popular adventure park is seeking a Café Supervisor to manage day-to-day operations in Fort Worth. Responsibilities include preparing and serving food, ensuring guest satisfaction, training team members, and maintaining safety standards. Previous experience in food and beverage service and leadership roles is preferred. Candidates should have a high school diploma and be able to work in a fast-paced environment. Join us to contribute to a great guest experience!

Qualifications

• 2–4 years of food & beverage or hospitality experience required.
• Previous leadership or shift lead experience preferred.
• Food Handler/ServSafe certification (or ability to obtain within 30 days).

Responsibilities

• Prepare, cook, and serve food and beverages following brand standards.
• Deliver excellent guest service and resolve any issues.
• Assist with inventory management and support training of new hires.

Skills

Food & beverage service

Leadership

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Job Summary

The Café Supervisor is responsible for supporting the day‑to‑day operations of the Urban Café while working alongside team members in a hands‑on capacity. This role actively participates in food preparation, service execution, and guest interactions while providing on‑shift leadership, guidance, and support to ensure a high‑quality guest experience.

The Café Supervisor helps maintain operational standards, supports team training, and assists with scheduling and inventory processes, all while contributing directly to café operations during assigned shifts.

Key Responsibilities

Operations & Guest Experience

• Prepare, cook, and serve food and beverages in accordance with brand standards
• Deliver excellent guest service, including order assistance, issue resolution, and follow‑up
• Ensure food quality, presentation, and service standards are consistently met
• Maintain cleanliness, sanitation, and safety standards at all times
• Address and escalate guest concerns as needed
• Provide direction and support to team members during assigned shifts
• Assist with training new hires on café procedures, food preparation, and service standards
• Lead by example in punctuality, professionalism, and adherence to company policies
• Support a positive, team‑oriented work environment

Operational Execution

• Assist with inventory management, including receiving, storing, and rotating products
• Support ordering and maintaining appropriate product levels
• Execute daily operational checklists and ensure completion of required tasks

Administrative & Compliance

• Follow all food safety and sanitation guidelines
• Support documentation and use of operational tools (e.g., manager logs, checklists)
• Participate in team meetings and training sessions as required
• Perform other duties as assigned by management

Skills and Qualifications

• High school diploma or equivalent required
• 2–4 years of food & beverage or hospitality experience required
• Previous leadership or shift lead experience preferred
• Food Handler/ServSafe certification (or ability to obtain within 30 days)
• Strong communication and interpersonal skills

Additional Requirements

• Ability to work in a fast‑paced, high‑energy environment
• Comfortable working in a hands‑on role for the majority of the shift
• Ability to stand for extended periods and lift up to 55 lbs
• Availability to work days, nights, weekends, and holidays as needed
• Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
• Serve as a role model by demonstrating and upholding Urban Air policies and standards
• Work in noisy, fast‑paced environment with distracting conditions
• Move about facility and stand for long periods of time
• Must have regular and predictable attendance

If this is you, apply now!

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

Urban Air Adventure Park is an equal opportunity employer.