Café Specialist

FHLB Des Moines; Fresno (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Vacation & paid time off

Employee discounts

Job summary

Living Spaces seeks a Café Specialist to deliver an outstanding guest experience through food and beverage service, while keeping a clean, compliant cafe environment. You will support showroom operations by upholding visual merchandising standards and engaging with guests using the Living Spaces engagement model.

Success is measured by SPH, KPIs, and guest satisfaction. Responsibilities include taking orders, preparing drinks and basic food prep, operating POS, stocking, and assisting with store

Qualifications

• Experience in a fast-paced guest-facing retail environment is preferred.
• Ability to operate POS systems and cash handling.
• Knowledge of food safety and alcohol service guidelines.

Responsibilities

• Greet guests, take orders, describe menu items, and suggest products.
• Prepare and serve food and beverages including alcohol and coffee.
• Keep food areas clean and comply with health & safety standards.
• Operate POS systems to process transactions accurately.
• Support stock, inventory, and store operations as needed.
• Drive sales by meeting KPI targets and delivering great guest experiences.

Skills

Guest engagement

Cash handling

Food safety

Alcohol service

POS systems

Education

High School Diploma

Tools

Microsoft Office

Job description

Position SummaryThe Café Specialist is responsible for delivering a high-quality guest experience through the preparation and service of food and beverages while maintaining a clean, safe, and compliant café environment. This role supports showroom operations by upholding Visual Merchandising standards to ensure an organized, inviting, and sales-ready space. In partnership with the sales team, the Café Specialist engages with Guests using the Living Spaces Guest Engagement Model, contributing to overall sales performance. Success in this position is measured by achieving targeted Sales Per Hour (SPH), meeting company KPIs, and maintaining strong guest satisfaction results. Candidates must 21+ in order to apply to the cafe specialist role.Position DescriptionEssential Duties and Responsibilities include the following. Other duties may be assigned.Greet guests in a friendly manner, take food and beverage orders, and describe menu items while suggesting products.Prepare and serve food and beverages, including basic food prep (washing, cutting, assembling pre-packaged items) and serving alcohol, coffee, and non-alcoholic drinks to guest specifications.Maintain proper food storage, rotation, and handling practices to prevent spoilage, waste, and ensure compliance with food health and safety guidelines.Clean and sanitize food preparation tools, equipment, and all surfaces involved in food handling, including counters and microwaves, before and after use.Maintain overall cleanliness of service, seating, and food preparation areas, including promptly addressing spills and leaks.Operate POS systems, including cash register and credit card machines, to process transactions accurately.Stock food, merchandise, and supplies; order products; and manage inventory levels to support café operations.Promote a positive, guest-focused environment aligned with brand standards and service expectations.Utilize company systems, tools, and established processes to support daily café and store operations.Execute visual merchandising standards, including style guide directives and labeling, where applicable within café areas.Assist with furniture assembly and product preparation in accordance with company guidelines when supporting broader store needs.Drive sales performance by meeting SPH and KPI targets, analyzing results, and partnering with leadership to improve performance and guest satisfaction.QualificationsEducation/Experience: High School Diploma or GED equivalent. 1-2 years experience in a fast paced, high traffic, guest facing, interactive retail environment or related customer service field. Equivalent combination of education and experience will be considered.Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs.Certificates and Licenses: Food Handler Permit and Alcohol Beverage Certification as designated by state and local agencies.Supervisory Responsibilities: This position will not have supervisory responsibilities.Position Hiring RangeThe hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this page at any time.Compensation: $17.50 - $22.75Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.Additional available benefits upon meeting eligibility requirements include:Medical (full-time only)Dental (full-time only)Vision (full-time only)401(k) with Company match (full and part-time)Vacation (full-time only or as otherwise required by applicable law)Paid Sick Leave (full and part-time)Flex or Health Spending Account (for eligible full-time only)Employee Assistance Program (full and part-time)Holiday pay (full-time only)Life insurance (full-time only)For more details, please visit our website at: Careers (livingspaces.com)Equal Opportunity EmployerIt is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.E-VerifyLiving Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.Applicant Privacy