Café Specialist

Living Spaces Furniture; Fresno (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical (full-time)

Dental (full-time)

Vision (full-time)

401(k) with Company match

Vacation

Paid Sick Leave

Flex or Health Spending Account

Employee Assistance Program

Holiday pay

Life insurance

Job summary

Living Spaces Furniture in Fresno, CA is seeking a Café Specialist to deliver a high-quality guest experience while preparing and serving food and beverages in a busy showroom cafe. You will uphold food safety, assist with merchandising, operate POS, and support store operations to drive sales and guest satisfaction.

Previous customer service in a fast-paced environment is preferred; the role offers full-time hours with benefits and opportunities for progression.

Qualifications

• High School Diploma or GED required.
• 1–2 years in fast-paced guest-facing retail or service.
• Proficient in Microsoft Office.

Responsibilities

• Greet guests, take orders, describe items, and upsell products.
• Prepare and serve food and beverages, including alcohol and coffee.
• Maintain safe food handling and storage practices.
• Clean and sanitize prep tools and surfaces.
• Keep service, seating, and prep areas clean and stocked.
• Operate POS systems accurately.
• Stock inventory and manage supplies for cafe operations.
• Support showroom visuals and merchandising in cafe areas.
• Drive sales by meeting KPI targets and collaborating with leadership.

Skills

Customer service

POS handling

Food service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Position Summary

The Café Specialist is responsible for delivering a high-quality guest experience through the preparation and service of food and beverages while maintaining a clean, safe, and compliant café environment. This role supports showroom operations by upholding Visual Merchandising standards to ensure an organized, inviting, and sales-ready space. In partnership with the sales team, the Café Specialist engages with Guests using the Living Spaces Guest Engagement Model, contributing to overall sales performance. Success in this position is measured by achieving targeted Sales Per Hour (SPH), meeting company KPIs, and maintaining strong guest satisfaction results. Candidates must 21+ in order to apply to the cafe specialist role.

Position Description

Essential Duties and Responsibilities

• Greet guests in a friendly manner, take food and beverage orders, and describe menu items while suggesting products.
• Prepare and serve food and beverages, including basic food prep (washing, cutting, assembling pre-packaged items) and serving alcohol, coffee, and non-alcoholic drinks to guest specifications.
• Maintain proper food storage, rotation, and handling practices to prevent spoilage, waste, and ensure compliance with food health and safety guidelines.
• Clean and sanitize food preparation tools, equipment, and all surfaces involved in food handling, including counters and microwaves, before and after use.
• Maintain overall cleanliness of service, seating, and food preparation areas, including promptly addressing spills and leaks.
• Operate POS systems, including cash register and credit card machines, to process transactions accurately.
• Stock food, merchandise, and supplies; order products; and manage inventory levels to support café operations.
• Promote a positive, guest-focused environment aligned with brand standards and service expectations.
• Utilize company systems, tools, and established processes to support daily café and store operations.
• Execute visual merchandising standards, including style guide directives and labeling, where applicable within café areas.
• Assist with furniture assembly and product preparation in accordance with company guidelines when supporting broader store needs.
• Drive sales performance by meeting SPH and KPI targets, analyzing results, and partnering with leadership to improve performance and guest satisfaction.

Qualifications

Education/Experience: High School Diploma or GED equivalent. 1-2 years experience in a fast paced, high traffic, guest facing, interactive retail environment or related customer service field. Equivalent combination of education and experience will be considered.

Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs.

Certificates and Licenses: Food Handler Permit and Alcohol Beverage Certification as designated by state and local agencies.

Supervisory Responsibilities: This position will not have supervisory responsibilities.

Position Hiring Range

The hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this page at any time.

Compensation: $17.50 - $22.75

Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

Additional Available Benefits Upon Meeting Eligibility Requirements Include

• Medical (full-time only)
• Dental (full-time only)
• Vision (full-time only)
• 401(k) with Company match (full and part-time)
• Vacation (full-time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part-time)
• Flex or Health Spending Account (for eligible full-time only)
• Employee Assistance Program (full and part-time)
• Holiday pay (full-time only)
• Life insurance (full-time only)

For more details, please visit our website at: Careers (livingspaces.com)

Equal Opportunity Employer

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

E-Verify

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.