Café Shift Supervisor: Lead with Craft & Community

Starbucks Corp.; Glenview (IL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid vacation

401(k) with employer match

Tuition assistance

Paid parental leave

Sick time

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a coffeehouse team, ensure quality beverages, and deliver a welcoming experience for customers. You will coach teammates, manage tasks, and uphold safety and store standards.

The role requires flexibility across early mornings, evenings, weekends, and holidays, with a focus on teamwork and personal growth within a benefits-rich environment.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and coach teammates.
• Strong communication and interpersonal skills; ability to work as part of a team.

Responsibilities

• Lead shift operations to ensure fast, friendly service and quality products.
• Coach and delegate tasks to team members to balance labor and customer needs.
• Prepare beverages and food to standard recipes or customer specifications.
• Maintain store safety, cash handling accuracy, and cleanliness throughout the shift.

Skills

Customer service

Team leadership

Cash handling

Communication

Retail knowledge

Time management

Food/beverage prep

POS system

Tools

POS system

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a coffeehouse team, ensure quality beverages, and deliver a welcoming experience for customers. You will coach teammates, manage tasks, and uphold safety and store standards.

The role requires flexibility across early mornings, evenings, weekends, and holidays, with a focus on teamwork and personal growth within a benefits-rich environment.