Cafe Shift Lead: Craft Coffee & Community

Starbucks Corp.; Hackensack (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team, ensuring welcoming service and high-quality beverages and food. You will coach staff, maintain standards, and manage operations to support a safe, friendly community space.

The role requires regular attendance, flexible hours including early mornings, evenings, weekends, and holidays, and a focus on teamwork and customer satisfaction. Starbucks offers extensive benefits to partners.

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to other employees.
• Ability to coach the preparation of food and beverages to standard recipes.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Maintain quality beverages and food products according to standards.
• Ensure store safety and security and follow policies.
• Coach and coordinate shifts and tasks for team members.

Skills

Attendance

Flexible hours

Customer interaction

Food/beverage prep

Delegation

Directing others

Communication

Retail knowledge

Teamwork

Relationship building

Learning agility

Job description

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team, ensuring welcoming service and high-quality beverages and food. You will coach staff, maintain standards, and manage operations to support a safe, friendly community space.

The role requires regular attendance, flexible hours including early mornings, evenings, weekends, and holidays, and a focus on teamwork and customer satisfaction. Starbucks offers extensive benefits to partners.