Cafe Shift Supervisor — Lead with Craft and Community

Starbucks Corp.; National Harbor (MD); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Paid parental leave

Paid vacation

401(k) with employer match

Education assistance

Tuition coverage (Starbucks College)

Student loan resources

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for our community. You will coach baristas, oversee beverage and food preparation to standard recipes, and ensure store safety and exceptional customer service.

The role emphasizes leadership, teamwork, and delivering a consistent Starbucks experience while adhering to store policies and quality standards.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks to others and coordinate two or more employees.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Strong knowledge of the retail environment and store safety policies.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Coach and prepare beverages and food to standard recipes or customized for customers.

Skills

People leadership

Customer service

Communication

Teamwork

Relationship building

Adaptability/learn quickly

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for our community. You will coach baristas, oversee beverage and food preparation to standard recipes, and ensure store safety and exceptional customer service.

The role emphasizes leadership, teamwork, and delivering a consistent Starbucks experience while adhering to store policies and quality standards.