Cafe Shift Supervisor: Lead Craft and Customer Experience

Starbucks Corp.; Terre Haute (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) employer match

Tuition assistance

Paid vacation

Job summary

Starbucks Corp. in Terre Haute, IN, is seeking a shift supervisor to lead the team and craft welcoming experiences for customers. You will oversee daily operations, ensure beverage quality, manage cash handling, and uphold store standards while supporting your partners.

The role emphasizes coaching and development, flexible scheduling, and a collaborative environment. The ideal candidate has prior customer-service experience and a commitment to reliability, safety, and community-minded service.

Qualifications

• Minimum 6 months of experience in a customer-facing role.
• Ability to direct the work of others and coach teammates.
• Strong communication and interpersonal skills.

Responsibilities

• Lead daily store operations during shifts and ensure quality beverages and service.
• Train and coach team members to meet standards and recipes.
• Maintain store safety, cash handling, and inventory controls.

Skills

Customer service

Team leadership

Communication

Cash handling

Tools

POS system

Job description

Starbucks Corp. in Terre Haute, IN, is seeking a shift supervisor to lead the team and craft welcoming experiences for customers. You will oversee daily operations, ensure beverage quality, manage cash handling, and uphold store standards while supporting your partners.

The role emphasizes coaching and development, flexible scheduling, and a collaborative environment. The ideal candidate has prior customer-service experience and a commitment to reliability, safety, and community-minded service.