Cafe Shift Supervisor: Lead Baristas & Craft Coffee

Starbucks Corp.; Fort Myers (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead the team in a welcoming Fort Myers store. You will ensure quality beverages and foods, coach staff, and maintain store standards while delivering outstanding customer service.

The role requires at least six months in customer-facing work, ability to coach and delegate, and a commitment to safety and policy adherence in a fast-paced retail environment.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
• Ability to direct the work of others; coach preparation of food and beverages to standard recipes or customized for customers.
• Effective oral communication; knowledge of the retail environment; ability to work as part of a team.

Responsibilities

• Lead shift with craft and heart to make the coffeehouse a welcoming space for the community.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Oversee cash handling, store safety and security; follow all policies and procedures.
• Direct and delegate tasks to team members to ensure smooth operations and great service.

Skills

Customer service

Attendance

Flexible hours

Communication

Team leadership

Delegation

Food & beverage prep

Retail knowledge

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead the team in a welcoming Fort Myers store. You will ensure quality beverages and foods, coach staff, and maintain store standards while delivering outstanding customer service.

The role requires at least six months in customer-facing work, ability to coach and delegate, and a commitment to safety and policy adherence in a fast-paced retail environment.