Cafe Shift Supervisor: Lead Baristas & Craft Coffee

Starbucks Corp.; Illinois; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Tuition coverage

401(k) plan

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring every guest receives high-quality beverages and a warm, welcoming experience. You will coach a team, manage cash handling, and uphold safety standards while maintaining efficiency during busy hours.

The role requires 6 months of customer-facing experience, strong communication, and the ability to supervise and motivate others in a fast-paced store environment.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and coach team members.
• Strong communication and interpersonal skills required for a fast-paced retail environment.

Responsibilities

• Lead shift operations with craft and heart to ensure a welcoming space.
• Prepare beverages and food to standard recipes or customer requests.
• Delegate tasks to team members and coordinate duties during peak hours.
• Maintain store safety, cleanliness and quality standards throughout the shift.

Skills

Customer service

Cash handling

Team leadership

Communication skills

Attention to detail

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring every guest receives high-quality beverages and a warm, welcoming experience. You will coach a team, manage cash handling, and uphold safety standards while maintaining efficiency during busy hours.

The role requires 6 months of customer-facing experience, strong communication, and the ability to supervise and motivate others in a fast-paced store environment.