Café Shift Supervisor: Craft Coffee & Customer Connection

Starbucks Corp.; Aurora (OH); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Tuition reimbursement

401(k) plan with match

Health, dental, vision insurance

Paid time off

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a coffeehouse shift with craft and heart, creating a welcoming space for the community. You will guide a small team to prepare beverages and food to standard recipes, coach teammates, and ensure smooth store operations.

The role emphasizes strong customer service, effective communication, and teamwork in a retail environment. Benefits and growth opportunities are highlighted in the posting.

Qualifications

• Must be able to direct the work of others and coach teammates.
• Strong customer service and communication skills.
• Ability to learn quickly and adapt to changing needs.

Responsibilities

• Lead a Starbucks shift with craft and heart, ensuring a welcoming space for customers.
• Maintain quality beverages and food to standard recipes and customization.
• Oversee cash handling, store safety, and security during the shift.
• Delegate tasks to teammates and coordinate two or more employees as needed.

Skills

Directing others

Customer service

Learning quickly

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a coffeehouse shift with craft and heart, creating a welcoming space for the community. You will guide a small team to prepare beverages and food to standard recipes, coach teammates, and ensure smooth store operations.

The role emphasizes strong customer service, effective communication, and teamwork in a retail environment. Benefits and growth opportunities are highlighted in the posting.