Cafe Shift Leader - Lead, Learn, and Earn Up to $20/hr

Dunkin' Donuts; Las Vegas (NV); On-site; USD 23,000 - 32,000; Full time

Job summary

Dunkin' Donuts in Las Vegas is seeking a Shift Leader to coach Crew Members across shifts, uphold brand standards, and deliver a great guest experience. You will set goals, assign tasks, motivate the team, and provide timely feedback to drive performance.

Excellent leadership and customer service skills are essential in a fast-paced cafe environment. The role offers flexible scheduling and opportunities for growth within the brand.

Qualifications

• Demonstrated leadership and coaching abilities.
• Strong customer service orientation.
• Ability to work in a fast-paced cafe/quick-service setting.

Responsibilities

• Coach Crew Members throughout the shift.
• Execute operational brand standards and ensure guest satisfaction.
• Provide timely feedback and set clear goals for the team.
• Manage staffing, assignments, and coverage during the shift.
• Maintain safety and sanitation standards.
• Foster teamwork and lead by example.

Skills

Leadership

Customer service

Teamwork

Communication

Job description

Dunkin' Donuts in Las Vegas is seeking a Shift Leader to coach Crew Members across shifts, uphold brand standards, and deliver a great guest experience. You will set goals, assign tasks, motivate the team, and provide timely feedback to drive performance.

Excellent leadership and customer service skills are essential in a fast-paced cafe environment. The role offers flexible scheduling and opportunities for growth within the brand.