Café Shift Lead — Weekend Hero & Team Coach

Grand Central Bakery; Seattle (WA); On-site; USD 30,000 - 34,000; Full time

Job summary

Grand Central Bakery is seeking a Shift Lead to join the Seattle cafe team. The role involves running the floor, supporting a welcoming environment, and delivering great service while training staff and maintaining safety.

Pay is $22.58 per hour with typical tips and a full-time schedule. The position reports to the Café Manager and requires weekend availability, working across multiple stations as needed.

Qualifications

• Must be at least 18 years old.
• English reading, writing and speaking required.
• Maintains a valid Food Handler's Card at all times.
• Regular attendance and punctuality required.
• Basic math skills required.
• Basic computer skills including MS Outlook.

Responsibilities

• Provide outstanding customer service and follow the 3 Steps to Great Service.
• Work across all café stations and shifts as trained.
• Act as Person in Charge (PIC) and run the floor when needed.
• Lead training and model teamwork and inclusivity.
• Handle POS cash with high accuracy and place orders as needed.
• Enter maintenance and safety tickets into FMX; report injuries.

Skills

Customer service

Team leadership

Cash handling

Problem solving

Multi-tasking

POS proficiency

Education

Food Handler's Card

Tools

POS system

R365

FMX

KDS

MS Outlook

Job description

Grand Central Bakery is seeking a Shift Lead to join the Seattle cafe team. The role involves running the floor, supporting a welcoming environment, and delivering great service while training staff and maintaining safety.

Pay is $22.58 per hour with typical tips and a full-time schedule. The position reports to the Café Manager and requires weekend availability, working across multiple stations as needed.