Cafe Shift Lead: Craft Coffee & Community

Starbucks Corp.; Warrenville (IL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition assistance

Paid vacation

Parental leave

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead store operations on a shift, delivering high-quality beverages and food with a focus on customer experience. You will coach teammates, manage cash handling, and ensure safety and policy compliance.

The role requires strong communication, teamwork, and flexibility to work mornings, evenings, weekends, or holidays. Join a team-focused environment with growth opportunities.

Qualifications

• Six months of experience in a role with regular customer interaction.
• Experience preparing beverages and food to standard recipes.
• At least six months delegating tasks to others.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and interpersonal skills.
• Knowledge of retail environment and teamwork.

Responsibilities

• Lead store operations during shifts to maintain service quality.
• Coach and coordinate team members to fulfill customer requests.
• Ensure beverages and food meet standard recipes and safety standards.
• Uphold cash handling, store safety, and security policies.
• Deliver welcoming, craft-focused experiences for customers.

Skills

Customer service

Team leadership

Cash handling

Food & beverage prep

Delegation

Communication

Retail environment

Relationship building

Attendance punctuality

Flexibility

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead store operations on a shift, delivering high-quality beverages and food with a focus on customer experience. You will coach teammates, manage cash handling, and ensure safety and policy compliance.

The role requires strong communication, teamwork, and flexibility to work mornings, evenings, weekends, or holidays. Join a team-focused environment with growth opportunities.