Cafe Shift Lead: Craft Coffee & Build a Team

Starbucks Corp.; Sylacauga (AL); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

401(k) retirement plan with employer 0

Tuition coverage via Starbucks College

Paid vacation accrues

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily store operations and deliver exceptional guest experiences.

You will guide team members, model friendly service, and ensure every beverage is prepared to standard while maintaining store safety and cash controls. The role requires six months of customer-facing and supervisory-like experience, with flexible hours across mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a role requiring regular customer interaction.
• Six months of experience delegating tasks to other employees.
• Ability to direct the work of others and coach peers.
• Strong oral communication and interpersonal skills.
• Flexibility to work early mornings, evenings, weekends, nights and holidays.
• Familiarity with store policies, safety, and cash handling.

Responsibilities

• Lead store operations and guest service to create a welcoming space for the community.
• Coach baristas on beverage preparation to standard recipes.
• Ensure adherence to store policies, safety, and cash handling procedures.

Skills

Customer service

Team leadership

Effective communication

Flexible availability

Cash handling

Safety awareness

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily store operations and deliver exceptional guest experiences.

You will guide team members, model friendly service, and ensure every beverage is prepared to standard while maintaining store safety and cash controls. The role requires six months of customer-facing and supervisory-like experience, with flexible hours across mornings, evenings, weekends, and holidays.