Cafe Sales and Marketing Coordinator - HRC Atlanta

Hard Rock Cafe International; Atlanta (GA); Sur place; USD 48 000 - 72 000; Plein temps

Avantages offerts par ce poste

Benefits package

Résumé du poste

Hard Rock Cafe International is seeking a Sales & Marketing support role in Atlanta to drive sales initiatives and manage event calendar coordination. You will partner with Corporate teams to execute contracts and marketing programs, ensuring guest satisfaction and brand alignment.

The role requires strong English, professional presentation, and independent work ethic; you will collaborate across departments to deliver standout events.

Qualifications

• Some college coursework completion.
• Fluency in English is required.
• Strong communication and listening skills.

Responsabilités

• Write and negotiate sales and marketing contracts according to Corporate procedures.
• Assemble the Cafe Event Calendar and Brand Calendar.
• Report weekly Occupancy Reporting Programs with local hotel Concierge.
• Communicate and follow up with Group Travel Planners and marketing partners.
• Administer package programs.
• Ensure receipt of payment from client following Corporate procedures.
• Maintain sales and marketing tools and equipment (banners, linens, skirting, etc.).
• Update cafe website with Support Center Online Marketing team.

Connaissances

Professional image

Composure under pressure

Take charge attitude

Independent work

Strong communication

Professional language

Public speaking / presenting

English fluency

Formation

Some college coursework completion

Description du poste

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

POSITION SUMMARY

To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales.

Primary Responsibilities

• Write and negotiate sales and marketing contracts according to Corporate procedures.
• Assembling of the Cafe Event Calendar and Brand Calendar.
• Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge.
• Communication and follow up with Group Travel Planners and marketing partners.
• Administration of package programs.
• Ensure receipt of payment from client by following Corporate procedures.
• Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.).
• Updating of "cafe" website to be communicated with Support Center On-Line Marketing team.
• Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings.
• Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
• Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments.
• Liaise between Support Center Sales & Marketing departments and the cafe.
• Work with SM, GM, and KM to ensure that contract/menu is executable.
• Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff.
• Coordinate operations between departments.
• Attend client functions marketing events and designated parties to provide support and representation of the department.
• Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.
• Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.
• Maintain high morale.
• Operate ethically to protect the image of Hard Rock.
• Utilize programs designed to help Save the Planet.
• Oversee daily execution of social activity for Hard Rock Cafe on Instagram, Facebook, - ensuring content is engaging, compelling and meets brand standards
• In partnership with S&M Manager and social agency, define and continually evolve the overall Cafe social strategy including tone, voice and positioning across all channels
• Provide on-site social coverage for events, activations, appearances and photoshoots to produce social content at events
• Partner with S&M Manager to authentically integrate promotions, limited-time offers and new offerings
• Work with digital teams to utilize engaged organic content audiences in our paid campaigns
• Partner with other social leaders to integrate Cafe social content across Hard Rock social channels including master brand.
• Own community management across all Cafe channels, engaging fans and participating in cultural conversations
• Manage content production workflows, approvals, and publishing, ensuring operational excellence, timeliness, and consistency with the brand.
• Oversee creator and influencer campaigns with agency partners to maximize content opportunities and achieve pre-determined engagement and performance benchmarks.
• Monitor cultural, digital, and industry trends, providing insights and recommendations to drive innovative content and maintain brand relevance.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Requirements

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Some college coursework completion.

Skills

• Presentation of a professional image to guests, clients, and potential function coordinators.
• Composure during stressful events.
• Possession of a take charge attitude tempered with diplomacy.
• Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event.
• Must possess strong communication and listening skills, excellent reading and writing.
• Maintain professional language, either written or spoken, to communicate.
• Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
• Multiple language abilities a plus, fluency in English required.

PHYSICAL DEMANDS

Employees are expected to be able to perform the job functions with reasonable accommodation.