Cafe Retail Sales Associate

Hard Rock Hotel Cancun; Atlanta (GA); On-site; USD 16,531 - 20,664; Part time

Job summary

Hard Rock Cafe Atlanta is seeking a Part-time Cafe Retail Sales Associate to create memorable shopping experiences for guests. The role includes greeting guests, answering questions, and proficiently handling sales transactions.

Qualifications include a high school diploma or GED and strong customer service skills. If you enjoy engaging with people and can work flexible hours, we want you on our team!

Qualifications

• Must be at least eighteen (18) years of age.
• Prior experience in the Gaming industry strongly preferred.
• Must obtain and maintain valid licenses/certifications.

Responsibilities

• Greet guests and answer questions accurately and politely.
• Make proficient sales transactions using a point-of-sale system.
• Maintain a clean and organized store.

Skills

Customer service skills

Basic mathematical skills

Microsoft Word

Microsoft Excel

Education

High School diploma or GED

Job description

## Cafe Retail Sales AssociateApplyremote type: Onsitelocations: Hard Rock Cafe Atlantatime type: Part timeposted on: Posted Todayjob requisition id: R6646Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**The Sale Associate is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).**ESSENTIAL FUNCTIONS:***(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)** Greeting guests.* Answering questions - accurately and politely.* Answering the phone.* Making proficient sales transactions - using a point-of-sale system.* Handling cash and other forms of payment.* Maintaining proper cash drawer balances.* Directing guests to areas/restrooms.* Demonstrating impeccable product knowledge.* Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.* Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).* Maintaining a clean and organized store.* Maintaining proper product stock levels – through retail pulls & inventories.* Displaying Retail product – through HRC’s visual display standards.* Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.* Assuring the complete satisfaction of each and every guest.* Creating memorable experiences.* Entertaining guests to create “Raving Fans.”**NON-ESSENTIAL JOB FUNCTIONS*** Attend seminars when needed.**EDUCATION AND /OR EXPERIENCE REQUIREMENTS:***(Related education and experience may be interchangeable on a year for year basis)** High School diploma, or GED required.**ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):*** Must obtain and maintain valid licenses / certifications per Federal, State and Illinois Gaming Board regulations.* Must successfully pass background check.* Must successfully pass drug screening.* Must be at least eighteen (18) years of age.* Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.* Prior experience in the Gaming industry strongly preferred.* Maintaining a well-groomed appearance (“having a plan”).* Following all uniform guidelines.* Practicing all general safety & sanitation standards.* Recycling products, where possible.* Maintaining HRC’s 5 core Values and Mission Statement.**KNOWLEDGE OF:*** Basic mathematical skills.* Excellent customer service skills.* Microsoft Word and Microsoft Excel.**ABILITY TO:*** Be flexible to work varying shifts and time schedules as needed.* Communicate effectively with all levels of team members and guests.* Remain calm in a hectic, fast-paced atmosphere.* Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.* Restock needed materials and retrieve dropped items.* Use a cash register.* Distinguish between different denominations of currency and make correct change.* Use machines and equipment including, but not limited to; include cash register system, credit card machines, and calculator.* Ability to move throughout the cafe (standing, walking, kneeling, bending) for extended periods of time.* Ability to sit for extended periods of time.* Ability to make repeating movements of the arms, hands, and wrists.* Ability to express or exchange ideas verbally and perceive sound by ear.* Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.* Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.* Ability to turn or twist body parts in a circular motion.* Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.* Ability to travel via auto or airplane for long periods of time.* Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.* Displaying a positive and outwardly friendly attitude toward guests.