Café Operations Lead: Menu, Catering & Guest Experience

Pittsburgh Botanic Garden; Oakdale (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Pittsburgh Botanic Garden seeks a Café Manager to oversee the Canopy Café within the museum nonprofit setting. You will supervise staff, manage daily operations, and coordinate catering, menus, and service with attention to guest satisfaction.

Responsibilities include inventory, order placement, food preparation, and reliable payment processing. The role requires strong customer service, food safety knowledge, and teamwork to support the Garden’s mission.

Qualifications

• Experience leading a food service operation in a fast-paced setting.
• Knowledge of food safety, sanitation, and HACCP principles.
• Excellent guest service and communication skills.

Responsibilities

• Oversee daily Canopy Café operations and supervise staff.
• Plan menus, coordinate food prep and service, and manage inventory.
• Process orders and payments; use Clover POS for transactions.
• Ensure health inspections and hygiene standards are met.

Skills

Staff supervision

Customer service

Food safety

Menu planning

Cash handling

POS systems

Education

ServSafe Manager Certification

RAMP Certification

Tools

Clover POS

Job description

Pittsburgh Botanic Garden seeks a Café Manager to oversee the Canopy Café within the museum nonprofit setting. You will supervise staff, manage daily operations, and coordinate catering, menus, and service with attention to guest satisfaction.

Responsibilities include inventory, order placement, food preparation, and reliable payment processing. The role requires strong customer service, food safety knowledge, and teamwork to support the Garden’s mission.