Cafe Operations Lead - Guest Experience & Team Coach

Paycom; St. Louis (MO); On-site; USD 24,000 - 34,000; Full time

Job summary

Starbucks Cheshire in St. Louis, MO is seeking a full-time frontline supervisor to lead the service staff and uphold quality standards across outlets. The role includes supervising baristas, scheduling staff, and ensuring timely, professional guest service.

Applicants should have at least a high school diploma or equivalent and a minimum of two years in food and beverage service. Strong communication and grooming standards are required to maintain our hospitality environment.

Qualifications

• High school or equivalent education required.
• Minimum two years food and beverage service background required.
• Grooming standards must be met.

Responsibilities

• Direct supervision and direction of Starbucks service staff.
• Assist in maintaining quality standards for outlets.
• Ensure timely and professional service and handle guest complaints.
• Assist in hiring, scheduling and supervising Baristas.
• Attend pre-shift meetings and train associates to improve performance.

Skills

Communication skills

Supervisory experience

Basic math

Reading & writing

Education

High school diploma or equivalent

Job description

Starbucks Cheshire in St. Louis, MO is seeking a full-time frontline supervisor to lead the service staff and uphold quality standards across outlets. The role includes supervising baristas, scheduling staff, and ensuring timely, professional guest service.

Applicants should have at least a high school diploma or equivalent and a minimum of two years in food and beverage service. Strong communication and grooming standards are required to maintain our hospitality environment.