Cafe Manager: Lead Teams & Exceptional Guest Experience

ALFRED; Los Angeles (CA); On-site; USD 73,000 - 81,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) eligibility

Performance bonuses

Employee discounts

Growth opportunities

Job summary

Alfred is seeking a Café Manager in Encino to lead daily operations, guest experience, and team performance across shifts. The role emphasizes hospitality, staffing, financial performance, and maintaining high standards while fostering a positive store culture.

A hands-on leader who thrives in a fast-paced environment, you will drive accountability, customer satisfaction, and exceptional service while guiding a collaborative team.

Qualifications

• 3+ years of retail, hospitality, or cafe management experience preferred.
• Strong leadership, communication, and team development skills.
• Ability to multitask and lead effectively in a fast-paced environment.
• Proficiency in written communication and operational platforms.
• Flexibility to work mornings, evenings, weekends, holidays, and overtime.

Responsibilities

• Lead, coach, and develop team members through ongoing feedback and training.
• Uphold exceptional hospitality standards and guest experience across shifts.
• Oversee daily cafe operations, scheduling, labor planning, and store administration.
• Support sales growth by managing labor, inventory, and expenses.
• Maintain product quality, standards, and knowledge of offerings.
• Promote safe, compliant, and clean work environment.

Skills

Leadership

Team development

Hospitality

Customer service

Operations management

Communication

Job description

Alfred is seeking a Café Manager in Encino to lead daily operations, guest experience, and team performance across shifts. The role emphasizes hospitality, staffing, financial performance, and maintaining high standards while fostering a positive store culture.

A hands-on leader who thrives in a fast-paced environment, you will drive accountability, customer satisfaction, and exceptional service while guiding a collaborative team.