Cafe Manager — Lead Team, Elevate Guest Experience, Growth

Workstream; Groton (CT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Short-Term disability

Long-Term disability

Retirement plan

Paid vacation

Job summary

Howley Bread Group (HBG) is seeking a Cafe Manager to lead daily operations at our Panera Bread bakery-café. You will work closely with the General Manager to drive guest satisfaction, coach team members, and maintain quality and efficiency in a fast-paced environment.

The role offers full-time hours, including nights and weekends, with opportunities for growth within the company and a focus on building a welcoming culture for guests and staff alike.

Responsibilities

• Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently.
• Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance.
• Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience.
• Financial Management: Support your General Manager in managing budgets and controlling costs.
• Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures.

Job description

Howley Bread Group (HBG) is seeking a Cafe Manager to lead daily operations at our Panera Bread bakery-café. You will work closely with the General Manager to drive guest satisfaction, coach team members, and maintain quality and efficiency in a fast-paced environment.

The role offers full-time hours, including nights and weekends, with opportunities for growth within the company and a focus on building a welcoming culture for guests and staff alike.