Cafe Manager – Lead Operations, Elevate Guest Experience

Workstream; Connecticut; On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

Retirement Plan

Paid Vacation

Job summary

Howley Bread Group (HBG) seeks a Cafe Manager to lead daily café operations, supervise staff, and deliver an exceptional guest experience within our Connecticut location. The role emphasizes teamwork, service excellence, and maintaining safety standards.

You will partner with the General Manager to drive performance, manage budgets, and ensure high quality food and service while cultivating a welcoming environment for both guests and team members.

Qualifications

• Supervisory or management experience in retail, hospitality, or food service preferred.
• Ability to pass a background check.
• Willingness to work full-time (40 hours) including nights and weekends.

Responsibilities

• Operational Leadership: Assist the General Manager in running daily operations.
• Team Development: Lead, coach, and develop team members to foster growth and high performance.
• Customer Service Excellence: Ensure guests receive outstanding service and resolve issues.
• Financial Management: Support budgets and cost control.
• Compliance & Safety: Adhere to food safety standards and company policies.

Skills

Leadership

Team Management

Customer Service

Financial Management

Food Safety

Education

High School Diploma or equivalent

Job description

Howley Bread Group (HBG) seeks a Cafe Manager to lead daily café operations, supervise staff, and deliver an exceptional guest experience within our Connecticut location. The role emphasizes teamwork, service excellence, and maintaining safety standards.

You will partner with the General Manager to drive performance, manage budgets, and ensure high quality food and service while cultivating a welcoming environment for both guests and team members.