Cafe Manager

Genesis Health Clubs; Kansas City (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Café Manager to oversee operations at their Kansas City locations. This role involves managing staff, ensuring exceptional customer service, and maintaining a vibrant café atmosphere. You'll be responsible for hiring, training, and scheduling staff, while also planning exciting events to engage members. If you're passionate about the food industry and thrive in a fast-paced environment, this is your chance to make a significant impact in a supportive team setting.

Qualifications

• Experience in managing staff and operations in a food service environment.
• Strong customer service skills and cash handling experience.

Responsibilities

• Oversee daily operations of the café, including staff training and scheduling.
• Plan and execute special events and promotions for the café.

Skills

Customer service abilities

Cash handling

Food industry management

Team building

Job description

This position will be responsible for the day-to-day operation of the Olathe and Overland Park Genesis Health Clubs Cafe, which include hiring, recruiting, and training new staff.

Duties and Responsibilities:

• Operate within the budget and identify new ways to improve the development of the business
• Hire, train and schedule all staff to enable them to carry out their own duties and responsibilities
• Experience in basic food prep
• Plan, market and execute special events/promotions in the café
• Supervise the accuracy of inventory
• Responsible for daily register deposits
• Participate in employee meetings, review, and development
• Establish and maintain professional relationships with members/guest and staff
• Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner
• Ensure desk and café are clean, maintained and organized at all times
• Other duties and projects as assigned

Expectations:

• Present a professional demeanor at all times when representing the Genesis Health Clubs
• Provide input in developing strategies to support club and café goals and objectives
• Develop and build a team atmosphere among staff and department
• Ability to respond to common inquiries or complaints

Job Requirements:

• Available to work weekends, evenings, and holidays
• Ability to work well with others
• Experience in cash handling and credit cards
• Customer service abilities
• Experience managing in the food industry

Physical Requirements:

• Ability to stand for long periods of time
• Ability to lift up to 35 pounds
• Ability to communicate with guests and other associates, including reading, writing, and speaking