Cafe Manager

Ecusta Market & Cafe; Hendersonville (NC); On-site; USD 31,684; Part time

Benefits offered by this job

20% off market groceries

Job summary

A local café in North Carolina is seeking a dedicated Café Manager to oversee front-of-house operations and enhance guest experiences. The role emphasizes hands-on leadership, requiring the manager to be actively present on the floor while maintaining high hospitality standards. Candidates should possess strong leadership instincts and be comfortable with scheduling and inventory management. This is an hourly, non-exempt role requiring availability for nights and weekends.

Qualifications

• Proven leadership in hospitality settings.
• Ability to manage guest experiences and café operations.
• Experience in scheduling and inventory management.

Responsibilities

• Lead front-of-house operations for the café.
• Schedule staff and manage coverage gaps.
• Oversee quality of guest experience and café cleanliness.
• Manage inventory and ordering processes.

Skills

Strong hospitality instincts

Visible floor leadership

Detail-oriented

Comfortable working nights and weekends

Job description

Ecusta Market & Cafe is seeking a strong, hospitality-driven Café Manager to lead the front-of-house experience in our café. This is a hands‑on leadership role focused on daily execution, guest experience, and operational consistency.

This position requires availability for nights and weekends, including Sundays.

Type: Hourly, non-exempt

Pay: $23.00 per hour

Overtime: Paid in accordance with state and federal law

20% off market groceries (excluding alcohol)

Role Overview

This is a hospitality and execution‑driven leadership role focused entirely on café operations and guest experience.

The Café Manager serves as the host and visible leader of the café. The primary responsibility of this role is presence on the floor — setting the tone, maintaining standards, and ensuring a consistent, high‑quality guest experience.

Core Responsibilities

Guest Experience

• Consistently table‑touch guests
• Complete a two‑minute / two‑bite check‑back with every guest
• Monitor food and drinks as they leave the kitchen/bar
• Maintain high hospitality standards at all times

Scheduling

• Create and manage the front‑of‑house café schedule
• Identify coverage gaps and hiring needs in coordination with ownership

Inventory & Ordering

• Order beer and wine
• Order coffee, tea, golden milk, and syrups
• Receive and manage pastry deliveries
• Oversee proper slacking procedures
• Maintain expiration and rotation standards
• Maintain visually strong pastry displays
• Ensure accurate pricing and signage
• Maintain exceptional cleanliness throughout the café

Systems & Execution

• Enter specials into POS
• Assist with holiday and event execution
• Enforce existing company policies
• Participate in interviews as requested

Ideal Candidate

• Strong hospitality instincts
• Confident, visible floor leadership
• Detail‑oriented and systems‑minded
• Comfortable working nights and weekends

If you thrive in a fast‑paced, community‑focused environment and take pride in delivering exceptional guest experiences, we would love to hear from you.

To apply, please send your resume and a brief introduction explaining why this role is a strong fit to [e-mail]