Cafe Lead: Guest Experience & Team Leadership

Verde Canyon Railroad; Arizona; On-site; USD 35,000 - 45,000; Full time

Job summary

A scenic train service in Arizona is seeking a Café Lead to oversee daily food and beverage operations at the Copper Spike Café. You will support staff training, ensure that high standards of food preparation are met, and manage daily operations to provide a first-class customer experience. The role requires at least three years of food and beverage service experience, including one year in a leadership role. A culinary degree is preferred, along with valid food and alcohol handling certifications.

Qualifications

• Minimum age 21.
• At least 3 years of food and beverage service experience, including 1 year in a leadership role.
• Valid Food Handler’s Certification and Alcohol Certification required.

Responsibilities

• Oversee daily food and beverage operations.
• Train staff and enforce company policies.
• Assist with inventory counts and placing orders for supplies.

Skills

Leadership

Team support

Time management

Money-handling

Customer service

Food and beverage knowledge

Education

High school diploma or equivalent

Culinary degree preferred

Tools

Excel

Word

POS systems (Revel preferred)

Job description

A scenic train service in Arizona is seeking a Café Lead to oversee daily food and beverage operations at the Copper Spike Café. You will support staff training, ensure that high standards of food preparation are met, and manage daily operations to provide a first-class customer experience. The role requires at least three years of food and beverage service experience, including one year in a leadership role. A culinary degree is preferred, along with valid food and alcohol handling certifications.