Cafe Lead & Guest Experience Leader

Children's-Museum-of-Phoeni; Phoenix (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

The Children’s Museum of Phoenix is seeking a Lead Café Associate to guide cafe operations and lead a team of prep cooks, baristas, and line cooks. You will ensure high-quality service and food, manage daily policies, and collaborate with museum departments to shape the cafe’s future.

The role requires supervisory experience, cash handling, and strong customer service, with Spanish language skills being a plus. This on-site position supports events and daily museum activities.

Qualifications

• 2+ years of foodservice supervision or management experience.
• 2+ years of cash-handling experience.
• Excellent communication and customer service skills.
• 34–40 hours per week with some evenings.
• Spanish language skills desirable.

Responsibilities

• Welcome and acknowledge all visitors to the Café.
• Supervise kitchen, staff, and dining room areas.
• Prepare food and drinks for Café or in-house events.
• Track and organize food and supplies and place orders.
• Assist in monthly inventory counts.
• Maintain compliance with health department regulations.
• Process credit cards, cash, and other transactions.
• Meet department revenue goals and promote sales.
• Open/close and balance daily cash drawers.
• Collaborate with management on policies and training.

Skills

Foodservice supervision

Cash handling

Customer service

Spanish desirable

Education

High School diploma or GED

Tools

Toast POS

Job description

The Children’s Museum of Phoenix is seeking a Lead Café Associate to guide cafe operations and lead a team of prep cooks, baristas, and line cooks. You will ensure high-quality service and food, manage daily policies, and collaborate with museum departments to shape the cafe’s future.

The role requires supervisory experience, cash handling, and strong customer service, with Spanish language skills being a plus. This on-site position supports events and daily museum activities.