Cafe Lead

Urban Air Adventure Parks; Texas; Presencial; USD 35.000 - 55.000; Jornada completa

Descripción de la vacante

Urban Air Adventure Parks is seeking a Café Lead to oversee shift operations in the Urban Air Café, leading a team in cooking, serving, and maintaining high standards. This is a hands-on role with time spent in the kitchen and service area, requiring speed, accuracy, and friendly guest interactions.

This role requires a High School Diploma or equivalent, 6–12 months of food/beverage experience, and 1 year of leadership experience.

Formación

• High school diploma or equivalent required, some college preferred.
• 6–12 months of food and beverage experience in quick service or restaurant.
• 1 year of leadership experience preferred.
• ServSafe or similar certification required or willing to obtain within 30 days.

Responsabilidades

• Support the proper execution of all processes, systems, and standards
• Ensure all deliveries are received correctly and logged in the event the Café Manager is not present at the time of delivery
• Maintain storage, and rotation to minimize wastage
• Manage the Café Team, ensuring they always work to the expected standards
• Adhere to scheduled shifts and have the willingness to stay beyond when business or circumstances dictate
• Train Café Team in preparing the full menu and the front of house staff in preparing drinks and ready‑to‑eat foods to the consistently high standard required
• Set a high standard and good example for the Café Team regarding punctuality, attendance, and attitude; ensure these standards are maintained at all times
• Set a high standard and good example for the Café Team regarding cleanliness and hygiene, including a regular deep clean schedule
• Maintain well‑organized and easy‑to‑access Café and storage areas
• Handle guest concerns regarding the Café in absence of the Café Manager
• Participate in regular staff meetings and training as and when required

Conocimientos

Leadership

Team management

Customer service

Food safety

Educación

High School Diploma or equivalent

ServSafe certification

Descripción del empleo

CAFÉ LEAD

JOB SUMMARY

The Café Lead is primarily responsible for overseeing the SHIFT responsibilities of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands‑on role, with much of the working hours spent in the kitchen and service area, cooking, preparing, and serving food. S/he must work fast with a sense of urgency while maintaining a friendly demeanor with guests and supporting the Team.

RESPONSIBILITIES

• Support the proper execution of all processes, systems, and standards
• Ensure all deliveries are received correctly and logged in the event the Café Manager is not present at the time of delivery
• Maintain storage, and rotation to minimize wastage
• Manage the Café Team, ensuring they always work to the expected standards
• Adhere to scheduled shifts and have the willingness to stay beyond when business or circumstances dictate
• Train Café Team in preparing the full menu and the front of house staff in preparing drinks and ready‑to‑eat foods to the consistently high standard required
• Set a high standard and good example for the Café Team regarding punctuality, attendance, and attitude; ensure these standards are maintained at all times
• Set a high standard and good example for the Café Team regarding cleanliness and hygiene, including a regular deep clean schedule
• Maintain well‑organized and easy‑to‑access Café and storage areas
• Handle guest concerns regarding the Café in absence of the Café Manager
• Participate in regular staff meetings and training as and when required

QUALIFICATIONS

• Minimum of High School Diploma or equivalent required, some College preferred
• Minimum of six (6) months to one (1) year of prior food and beverage experience (Quick Service and/or restaurant experience)
• One (1) year of leadership experience preferred
• Must have a current ServSafe or similar food handling certification, or be willing to get one within the first 30 days of employment

ADDITIONAL REQUIREMENTS

• Ability to lead, motivate and empower Team Members
• Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
• Willingness to take initiative
• Excellent interpersonal and communication skills